I can not add activities in the process directly.

[cst...@ferreyros.com.pe]

Dear good morning, for a few days I can not add activities in the process directly,

regards

[Prachi Chandak]

Hi there,

Check the process by adding end event to activity.

If not possible then, check once by recreating new project and new process.

Let me know in detail if you still face the same issue.

Thanks & Regards,

Prachi Chandak

Fujitsu RunMyProcess Support

On Thu, Jun 15, 2017 at 9:06 PM, <cst...@ferreyros.com.pe> wrote:

Dear good morning, for a few days I can not add activities in the process directly,

regards

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[Cstirmp Outsourcing]

Hello, The problem persists, create a project as an example and not allow me to add activities, nor the final event. The case of the gates if it can be added. regards

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[Prachi Chandak]

Hello,

You can add the activity and end event from the drop-downs available just above the designing area. Drag and drop the items you want from the list. Please refer screenshot for your reference.  

Thanks & Regards,

Prachi Chandak

Fujitsu RunMyProcess Support

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CAEK60XPCOD%2Bnu8AmD60EPzaJ_k7W1bawatyGOmgBTTkpiVVm1A%40mail.gmail.com.

[Cstirmp Outsourcing]

I can not add any element directly, before I could do everything without problems. The blank process creates it as a test and this is reflected in all the projects already created.

Check with another partner to see if you have this problem and also present it.

Or there is a restriction or changes to the tool

[Prachi Chandak]

Hello there,

Okay! As you described.

I check with other  team members and get back to you soon.

Thanks & Regards,

Prachi Chandak

Fujitsu RunMyProcess Support

[Cstirmp Outsourcing]

If please your support as soon as possible,

Thank you

[Abhilash Sambhare]

Hello There,

Good Day,

We are working on this issue with our R & D team.We will get back to you soon.

Thanks & Regards,

Abhilash Sambhare

Fujitsu RunMyProcess Support

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CAEK60XOe9squdeWz%3D_OQMdyNXTGO-cB81YVfo%3DGB%2BbqUm6xQwg%40mail.gmail.com.

[Gunjan Rajgure]

Hello Jose,

This issue arises because, Adobe flash player needs update. Now Adobe has just release a patch for Flash (26.0.0.131) that fix this issue.

To update your plugins on Chrome:

1. Open chrome://components/ or chrome://plugins/ (depends your Chrome version)
2. Update Adobe Flash Player plugin

On other Web browser, install the update via https://get.adobe.com/flashplayer/

Hope this will helps you. Please don't hesitate to contact with us for any other query.

Thanks & Regards

Gunjan Rajgure

Fujitsu - RunMyProcess Support

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CANpg%3D8uyXm7PE1fZYbXBesV3NcHy5L7cDCGXpmtxF7%3DrSZ-9uw%40mail.gmail.com.

[Dipen Raval]

Hi Jose,

Good Day.

Have you implemented the provided solution?

Awaiting for your response to update the case. 

Please don't hesitate to contact us for any further query.

Thanks & Regards,

Dipen Raval

Fujitsu RunMyProcess Support

On Sat, Jun 17, 2017 at 3:01 PM, Gunjan Rajgure <gunjan....@runmyprocess.com> wrote:

Hello Jose,

This issue arises because, Adobe flash player needs update. Now Adobe has just release a patch for Flash (26.0.0.131) that fix this issue.

To update your plugins on Chrome:

1. Open chrome://components/ or chrome://plugins/ (depends your Chrome version)
2. Update Adobe Flash Player plugin

On other Web browser, install the update via https://get.adobe.com/flashplayer/

Hope this will helps you. Please don't hesitate to contact with us for any other query.

Thanks & Regards

Gunjan Rajgure

Fujitsu - RunMyProcess Support

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CA%2B3gzEh%3DEpfv0Cve0txgTCfNWGvw62NR-GCfDc78bmOHai2F0g%40mail.gmail.com.

[Jose Del Solar Rueda]

Hi,

Yes, i updated my chrome web browser and now it works.

Thanks

JOSÉ DEL SOLAR RUEDA | FERREYROS S.A. ADMINISTRADOR DE SISTEMAS  | GERENCIA TECNOLOGÍA, PROCESOS E INNOVACIÓN INFRAESTRUCTURA Y JR. CRISTOBAL DE PERALTA 820 , SANTIAGO DE SURCO - LIMA Telef +51 (01) 626-4000 | Anexo: 4852 | Móvil: (51) 973-923-004 | RPM: #973923004

2017-06-19 4:36 GMT-05:00 Dipen Raval <dra...@runmyprocess.com>:

Hi Jose,

Good Day.

Have you implemented the provided solution?

Awaiting for your response to update the case. 

Please don't hesitate to contact us for any further query.

Thanks & Regards,

Dipen Raval

Fujitsu RunMyProcess Support