RESOLVED: REMC1 Firewall Maintenance 8/20/2024 at 10PM EST
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remc...@remc1.org
Aug 20, 2024, 10:45:07 PMAug 20
to ne...@remc1.org
Update RESOLVED: The update has been completed without issue. Please contact the REMC1 Supportnet Helpdesk if you experience any issues.
RT Ticket Number: 349405
REMC1 Network service issue
Date/Time started: 8/20/2024 at 10:00PM EST
Date/time of resolution: 8/20/2024 at 10:30PM EST
Description: Please be advised that REMC1 will be upgrading the firmware on our main firewall chassis.
Member Impact: All REMC1 Members
Services Impact: All Network and Voice
Comment: REMC1 will be updating the main firewall servicing all REMC1 members. During the upgrade, all internet, voice and REMC1-hosted services will be down for an anticipated 15 minutes. A 60 minute window is reserved in the event this update takes longer than previous updates. This update is necessary to ensure continued reliability and security of our primary firewall appliance. We ask that all members please plan accordingly.
Thank you,
sup...@remc1.net
RT Ticket Number: 349405
REMC1 Network service issue
Date/Time started: 8/20/2024 at 10:00PM EST
Date/time of resolution: 8/20/2024 at 10:30PM EST
Description: Please be advised that REMC1 will be upgrading the firmware on our main firewall chassis.
Member Impact: All REMC1 Members
Services Impact: All Network and Voice
Comment: REMC1 will be updating the main firewall servicing all REMC1 members. During the upgrade, all internet, voice and REMC1-hosted services will be down for an anticipated 15 minutes. A 60 minute window is reserved in the event this update takes longer than previous updates. This update is necessary to ensure continued reliability and security of our primary firewall appliance. We ask that all members please plan accordingly.
Thank you,
sup...@remc1.net
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