Update RESOLVED: Charter / Spectrum resolved this UP regional issue between 1-2pm EST yesterday.
REMC1 monitoring yesterday and into this morning shows everyone operating normally.
RT Ticket Number: 298558
REMC1 Internet service issue
Date/Time started: 2022-12-13 12am EST
Date/time of resolution: 2022-12-13 2pm EST
Description: Charter / Spectrum Internet Service Issues in Baraga, Houghton, Keweenaw counties
Member Impact: Dial Help Portage Plaza, CLK UP Virtual Academy, Adams Township, Village of South Range, Houghton County Road Commission, Baraga County Road Commission, Torch Lake Township
Services Impact: Internet, access to services over VPN
Comment: Charter / Spectrum Internet Service Issues in Baraga, Houghton, Keweenaw counties
Spectrum reports they're working on the issue, but no ETA to resolution.