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RESOLVED: Emergency Firewall Maintenance TONIGHT (6/20) at 10:00PM EST
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remc...@remc1.org
Jun 20, 2024, 10:48:19 PM6/20/24
to ne...@remc1.org
Update RESOLVED: The firewall maintenance is complete. All services have been restored. Please contact the REMC1 Supportnet helpdesk if you experience any issues.
RT Ticket Number: 345448
REMC1 Network service issue
Date/Time started: 6/20/2024 at 10:00PM EST
Date/time of resolution: 6/20/2024 at 10:30PM EST
Description: Please be advised that REMC1 will be rebooting and upgrading our firewall chassis.
Member Impact: All REMC1 Members
Services Impact: Network and Voice
Comment: Tonight at 10:00PM Eastern time REMC1 will be updating the main firewall servicing all REMC1 members. During the upgrade all internet, voice and hosted services will be down for an anticipated 15 minutes. A 30 minute window is reserved in the event this update takes longer than previous updates. This update is emergent to fix issues affecting multiple clients. We ask that all members please plan accordingly.
Thank you,
sup...@remc1.net
RT Ticket Number: 345448
REMC1 Network service issue
Date/Time started: 6/20/2024 at 10:00PM EST
Date/time of resolution: 6/20/2024 at 10:30PM EST
Description: Please be advised that REMC1 will be rebooting and upgrading our firewall chassis.
Member Impact: All REMC1 Members
Services Impact: Network and Voice
Comment: Tonight at 10:00PM Eastern time REMC1 will be updating the main firewall servicing all REMC1 members. During the upgrade all internet, voice and hosted services will be down for an anticipated 15 minutes. A 30 minute window is reserved in the event this update takes longer than previous updates. This update is emergent to fix issues affecting multiple clients. We ask that all members please plan accordingly.
Thank you,
sup...@remc1.net
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