Sorry, you must be running a 64bit operating system

K Noble

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Jun 14, 2023, 6:39:30 PM6/14/23

to RTG Users

Hi all, I have a 2021 MacBook Pro running Monterey, and have downloaded rtg-tools for Mac (no JRE) and moved it into:

/usr/local/bin/rtg-tools

When I try to run ./rtg from this directory, I get the following error:

Sorry, you must be running a 64bit operating system.

I'm pretty sure that I have a 64 bit OS, so what is this error message saying?

Thanks for any insight!

Len Trigg

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Jun 15, 2023, 4:53:07 PM6/15/23

to K Noble, RTG Users

The rtg launcher script probably needs to be updated for M1 macbooks. Can you send the output of running the following commands from your terminal:

uname -s

uname -m

java -version

Cheers,

Len.

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K Noble

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Jun 21, 2023, 4:27:15 PM6/21/23

to RTG Users, Len Trigg, RTG Users, K Noble

uname -s

Darwin

uname -m

arm64

java -version

java version "1.8.0_371"

Java(TM) SE Runtime Environment (build 1.8.0_371-b11)

Java HotSpot(TM) 64-Bit Server VM (build 25.371-b11, mixed mode)

For now I have just commented out lines 8-12 of the Pre-flight safety belts in the rtg file.

I think things seem to be working with that.

Thanks!

Len Trigg

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Jun 21, 2023, 4:30:08 PM6/21/23

to K Noble, RTG Users

Yep, that'll work fine for you. We'll use the info you sent through to update the launcher script itself.