EventReg issue

[Robert Reeves]

I have an event in test mode where I am not able to complete a test registration. I encounter a screen that says that I have "selected an event that requires a team name" even though we have not selected that option in race configuration. It will not let me advance, even after entering a team name. 

Also, I get an error screen when trying to send a message to EventReg administrator through the system.

Can someone help or let me know who to contact? 

Thanks,

Rob Reeves, BFLO

[Videlin Aleksiev]

Hi Rob,

I'm working on these problems right now. Sorry for the inconvenience. 

Videlin Aleksiev

EventReg Administrator 

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[jears...@aol.com]

Have the links to individual event registration pages changed today?

It was working yesterday for the UNO event with - 

https://eventreg.orienteeringusa.org/eventregister/register/start/eventname

Today it seems to have changed to - 

https://eventreg.orienteeringusa.org/register/eventname

Is this a permanent change so I should adjust all the places the link is posted, or is it temporary??

Jim Arsenault

Up North Orienteers

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[Videlin Aleksiev]

Yes, this is a permanent change. From now on use the new short URLs. 

I'm working on a solution to make the old URLs work again. I just need a little time.

Videlin Aleksiev

EventReg Administrator 

[Marsha Holliday]

We're using the new URL for Deschutes Daze now.  We are having a problem with people unable to register, getting the "Whoops" when leaving the custom questions screen.  

Marsha Holliday

CROC

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[Videlin Aleksiev]

Old URLs are working now. Updating the old registration URLs is optional. Will take a look at the custom questions screen problem.

Videlin Aleksiev

EventReg Administrator 

[Marsha Holliday]

The custom questions screen seems to be working again.  Thanks for working on all this so quickly!

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