It's taken me a while to pull them together, but I would like to express my thoughts on the proposed LiveLox subscription idea.
The proposal is for OUSA to fund a 12 month national LiveLox subscription in 2024 for all OUSA clubs and schools at a price of $3.00 per OUSA member (1,417 members) totaling $4,251.
I would like to break out how this might affect the various groups concerned.
OUSA Members –
The first group to consider are OUSA members (individual, family, students, juniors). All have always been able to download and use LiveLox for free. Free features in LiveLox are:
· Create events
· Upload routes
· Route Provider Integration
· Replay a Single Route
· View a single route leg-by-leg
· View duel comparison for the longest leg
· View split times
· In use Ads – described by users as “mildly annoying”
A paid Premium Subscription (currently $54 a year) allows an ad-free experience. In addition, a few new features would be added:
· Replay multiple routes simultaneously
· View multiple routes simultaneously leg-by-leg
· View duel comparison for any leg
If OUSA pays for a national subscription, all OUSA members would be upgraded to a Premium Subscription. I’m sure some small number of OUSA members might find these additional features to be useful and use them regularly. But I’m not sure that paying for all OUSA members to have them available is the best use of OUSA dollars.
I’m also wondering how we will measure success. I’m suggesting that if 25% of the OUSA membership uses LiveLox for at least 3 events each in the first calendar year, that might be success. We should expect to have 40% of the OUSA membership using it for at least 5 events each by the second calendar year. It would still not be a benefit to the other 60% of our members.
I expect that each of our OUSA members will be provided with an individualized code to use for their LiveLox registration. That code will be good through whatever is the end date, when they will be provided with a new one. LiveLox should be able to provide statistics on the number that actually
LiveLox should be able to provide statistics on the number that actually download LiveLox, how many routes they upload, and how various features are used. If not, how will we measure success?
OUSA Affiliated Clubs –
There are currently 3 clubs who have seen enough value to pay for subscriptions to LiveLox. That means that the other 65 clubs have not seen the value, although some say they use it.
It seems to me that the primary reason to have a club membership is that the club can upload maps and courses and results. Of course, any participant can upload their own map and course for free. But it does take some mapping skill to be able to do that, which all participants may not have.
Some of the clubs with current subscriptions see value in the live features, which require internet service at the meet site. That internet service may not be available in many areas where clubs hold events – which tend to be in more remote areas. And the ones using live features tend to have many JROTC participants.
Clubs can easily recoup the cost of a $318 club subscription by adding a modest amount to membership and/or start fees. If users value the live features, paying another $0.50 or $1.00 per start or membership seems like a small amount. If the organizers see the value of live features, then they can set club pricing accordingly and advertise the fact to draw participants.
I can see the value in OUSA holding a club subscription that it uses for all Championship Events in the US. But that cost would only be $318, not the $4,251 we are currently considering.
How would we measure success at the club level? With only 3 clubs paying for a subscription, we have less than 5% using it. I think we should have 40% of the clubs (27 clubs) uploading at least 50% of their events to LiveLox by the end of the first calendar year. By the second year, we should have 65% of the clubs (45 clubs) upload at least 50% of their events to LiveLox.
Clubs should also be provided with an individualized code for their use for the calendar year. That should start February 28, when club renewal fees are due, and go through the following February 28.
Non-OUSA Members -
Certainly, everyone who is not a member of OUSA can create a free LiveLox account and use all of the free features with the mildly annoying ads. If they want the additional features, they can pay to join OUSA for $35 a year, which is less than the $54 cost for an individual LiveLox Premium Subscription.
I’m not sure how we propose to treat those who are members of an OUSA affiliated orienteering club, but not a member of OUSA. Personally, I think they should join OUSA to receive the full benefits of the LiveLox subscription.
If non-OUSA members are allowed to participate in the Premium Subscription because they are club members, I see that as a problem. I don’t know if that is the case with club memberships, so it needs more discussion.
Schools –
I don’t understand how or why we might include schools in this proposal. This needs more discussion and explanation.
Which schools are we talking about?
How does a school get on the list?
What are the mechanics of that school getting registered?
Is the school treated like a club?
Are the students treated as OUSA members?
Since schools don’t pay based on starts or members, why would they receive this benefit for free?
This seems like a very complicated part of the proposal and I think schools should not be included without clear answers to these questions.
Implementation –
Since very few clubs have had any experience with LiveLox, I think it is premature to expect to roll this out by January 1, 2024. Yes, there have been a few early adopter individuals and clubs who have taken advantage of the few weeks of “free” access. But that hardly means every club has found someone willing to take on the tasks required. Many clubs don’t have events this time of year, so haven’t had any reason to look at LiveLox.
The Board discussed having more complete documentation, as well as live human beings who can answer specific questions to help clubs get going. I have not heard about how those tasks are moving forward.
I still have questions that need to be answered before I might be willing to vote to spend the money. I have not heard any clamor from clubs or individuals to implement this proposal. The proposal came from one club that already sees the value in paying for LiveLox. That club certainly would benefit if the cost were shifted to OUSA. But I’m not sure the OUSA community benefits by spending money on LiveLox instead of something else.
As far as I know, we have not recently asked clubs and/or individual members if there are other projects they would like OUSA to take on. We may want to ask before we commit to this expenditure.
I think the earliest this might start is March 1, 2024 when we will know which clubs have rechartered for 2024. That will give the Board time to be sure that it has a support system in place for clubs with no experience with LiveLox, as well as be sure the registration process is in place.
Future Years –
LiveLox says it charges National Federations based on the number of active orienteers and routes uploaded to Livelox. In dollar amounts, what does it charge other National Federations who have been with them longer?
If the price goes up in the future, do we expect clubs to pay to opt into the LiveLox subscription?
If the price goes up in the future, might we raise dues on individual members?
If we don’t meet the goals we define as “success”, will we drop the subscription? Will we try instead to renegotiate the terms?
Conclusion –
I’m not sure that the price of a national subscription gives the majority of our members new tools they are actually going to use. Are lots of people going to spend a lot of time comparing multiple routes or legs simultaneously? That’s really the only feature that gets added beyond the free subscription.
I’m not sure whether enough new clubs will upload their maps and courses routinely going forward. That will be key to my decision whether to continue.
Overall, I continue to be skeptical that this is a good value for OUSA. Most of the features in LiveLox are available for free. Similar features are available in RouteGadget for free. I have yet to be convinced of the value of paying $4,251 for the few additional features.
I'm interested in hearing from those who haven't expressed an opinion yet.
Thanks,
Faye Doria
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First, the comments that I've seen from board members include a lot of misconceptions about the product and how the proposal, if it passes, will be implemented. It seems that there is not one shared understanding of what they will be voting on. Livelox should be presenting a written proposal stating what they are providing (and how it differs from other subscription options that are available to folks in the US), for how long it will be good for, how the pricing is determined and what will be the criteria for renegotiation at the expiration of the current subscription.
Second, OUSA should be getting something out of the deal. How about double the membership – 1,417 to 2,800? $35,000 to $70,000 in membership dues? Pretty good return on a $6,000 bet. Surely there are 1,400 orienteers across the entire country who are not currently members of OUSA who would join to get Livelox Unlimited as part of their membership for less than the cost of a personal Livelox subscription. Have faith in the growth that has actually been demonstrated at clubs that have been actively using Livelox. I believe “…they will come.” Perhaps the first year this is for all orienteers participating in a US event (as I believe is currently proposed), to build awareness and buy-in, but in 2025 it becomes OUSA members only. Livelox would need to be agreeable to upload a file of OUSA members to do this.
Mike Avery
NEOOC
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Club’s use of orienteering analysis was investigated. In National Ranking Events, approximately 14% of starts were uploaded to RouteGadget, versus 24% of starts added to LiveLox. For local events, about 16% of starts were uploaded to RouteGadget, and 28% added to LiveLox. If clubs or OUSA push for the use of LiveLox, the percentage of use will increase, as shown by Florida Orienteering’s data on their LiveLox use.
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On Dec 16, 2023, at 10:07, Michael Avery <maver...@gmail.com> wrote:
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I agree strongly with Blaik regarding allowance of sufficient time for Livelox to catch on. Here is the adoption curve for NEOOC since beginning with Livelox in 2020:
Mike
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