Voided Providers

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OKB

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Feb 25, 2015, 9:00:11 PM2/25/15
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Has anyone run into the issue of voided providers causing a 500 exception?

I was wondering if I could un-void the providers while I investigate the resolution to this, and I'd appreciate any help.

Thanks!

OB.

Wyclif Luyima

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Feb 26, 2015, 10:38:59 AM2/26/15
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Hi OB,

Are running into this while viewing a single provider record or searching for providers?

Wyclif

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Wyclif Luyima
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Opeyemi Bakare

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Feb 26, 2015, 10:40:16 AM2/26/15
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The issue surfaces when trying to view an encounter with a provider who is voided.


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Mark Goodrich

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Feb 26, 2015, 11:02:25 AM2/26/15
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Opeyemi Bakare

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Feb 26, 2015, 11:03:52 AM2/26/15
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That's exactly it!

Is there a way to search for the voided persons and un-void them?


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Wyclif Luyima

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Feb 26, 2015, 12:26:54 PM2/26/15
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So basically the fix for TRUNK-4529 will resolve your issue Bakare?

Wyclif

Opeyemi Bakare

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Feb 26, 2015, 12:29:40 PM2/26/15
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Yes it will on a go-forward basis, but I have the issue already.

Is there a way to search for already voided providers so I can restore them and fix the issue  before upgrading once the fix is in place?


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Wyclif Luyima

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Feb 26, 2015, 3:50:32 PM2/26/15
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In the legacy UI, when searching for providers, there is a checkbox when checked retired providers get included in the search results.

Wyclif
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