Job hangs at Inspecting audio and video streams"

Sagar Choudary

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Oct 14, 2016, 11:36:48 AM10/14/16

to Opencast Users

Hi,

The job is hanging at RUNNING status "Inspecting audio and video streams". it is staying at that status for days.

Please let me know if anybody has resolution.

Thanks,
Sagar

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Sagar Choudary

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Oct 14, 2016, 11:41:15 AM10/14/16

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Here is the log

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Greg Logan

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Oct 14, 2016, 11:47:57 AM10/14/16

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Hi Sagar,

Are your worker node(s) online, and all of their services in good states?

G

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Sagar Choudary

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Oct 14, 2016, 11:58:35 AM10/14/16

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Greg,

Both matterhorn and activemq services looks good. I have rebooted server also.

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Sagar Choudary

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Oct 14, 2016, 12:39:06 PM10/14/16

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Greg,

Please let me know if you have any update. From the logs it hangs at Inspecting track.

Thanks,
Sagar

Sagar Choudary

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Oct 14, 2016, 10:01:45 PM10/14/16

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Hi,

Can anybody help me to fix this. It ran 100's of jobs successfully earlier. We got this problem recently. Rebooted server also. Still the same problem.

Thanks,
Sagar

Sagar Choudary

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Oct 14, 2016, 10:58:04 PM10/14/16

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Hi Guys,

Found problem. Looks like database table is locked and error out. Please help me how to fix it. This is because space got filled few days ago. Now space is added.

Hans Erasmus

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Oct 15, 2016, 1:43:45 AM10/15/16

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Hi all.

We had the same problem on 2.2.2, and although it might not be the same issue here, it may be worth a check to see if ypur opencast instance is able to find and execute ffmpeg and ffprobe. We had to do a reinstall and created new symlinks for our workflow to get past this problem. It seemed the opencast service (for reasons still unknown) wasn't able to find the ffm* related processes.
Regards
Hans

Sagar Choudary

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Oct 15, 2016, 1:53:20 AM10/15/16

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Hi Hans,

Existing videos are also not playing. ffmpeg and ffprobe commands are working fine.
Please give me steps to follow to fix it.

Thanks,
Sagar

Sagar Choudary

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Oct 15, 2016, 9:17:15 PM10/15/16

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Guys,

Any update on this please.

Sent from my BlackBerry 10 smartphone.

From: Sagar Choudary

Sent: Saturday 15 October 2016 11:23 AM

To: Opencast Users

Reply To: us...@opencast.org

Subject: Re: [OC Users] Job hangs at Inspecting audio and video streams"

Greg Logan

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Oct 17, 2016, 7:15:50 PM10/17/16

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Hi Sagar,

Opencast is a collection of services, some of which are probably unavailable. The list of services is available in the administrative user interface, so please take a look there to see which one(s) are offline or in need of maintenance.

In terms of existing videos not playing, I'm not sure what's going on. We'll need to see the log files for the presentation/distribution node at the very least, and possibly the admin node as well. Please attach a copy of those logs starting at the most recent restart of Opencast and hopefully we can diagnose.

G

Sagar Choudary

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Oct 18, 2016, 11:54:08 AM10/18/16

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Hi Greg,

It is fixed. Don't worry about it.

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