I get error each time I start NVDA 2025.3

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mot...@gmail.com

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Oct 12, 2025, 7:51:58 AM (7 days ago) Oct 12
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Hi friends,

 

Each time I start NVDA 2025.3 I get a message that some operations in addons store failed including winten app.

I don't have this addon installed now but still get that error.

What to do?

 

Moti

 

 

 

Moti Azrad

 

MUSICIAN AND PIANO-TUNER

 

mot...@gmail.com

 

azrad...@hotmail.com

 

אם אשכחך ירושלים

תישכח ימיני

תדבק לשוני לחיכי, אם לא אזכרכי

אם לא אעלה את ירושלים, על ראש שימחתי

 

 

ISRAEL

 

 

 

 

 

Mujtaba Merchant

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Oct 12, 2025, 10:59:44 AM (7 days ago) Oct 12
to nvda-...@nvaccess.org

Try launching NVDA with add-ons disabled. Quentin has shared the keyboard shortcut to do this many times, but for the sake of all the heavens I can’t remember it. Google search and Gemini prompting for it did not help either.

 

Then you might want to check your installed add-ons and remove any incompatible ones and restart NVDA, a system restart would be ideal to do after this stage.

 

Sincerely,

 

Mujtaba Merchant

Bangalore | INDIA

Mail: mujt...@gmail.com

Website: The Somebody, Nobody, Anybody & Everybody Blog!

Sent from Outlook ® for Windows 10

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Gene Asner

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Oct 12, 2025, 11:11:53 AM (7 days ago) Oct 12
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You don't need a short cut. When NVDA is running, use the quit command,
NVDA key q, then down arrow through the options to the option that says
restart with add-ons disabled and press enter. NVDA will start with
add-ons disabled. But I don't see what doing this will accomplish. The
original message says the add-on is no longer in NVDA so if that is
correct, NVDA is looking for something that is no longer present.
Restarting with add-ons disabled will probably stop the error message
because NVDA won't look for any add-ons, present or not, but it won't
stop the error message when NVDA starts normally.

While the person with the problem may want to stop the error messages,
it sounds like a harmless problem that doesn't have to be solved if you
don't want to take the time and trouble to do so. NVDA is reporting
that something can't be found but no mention is made that the problem
is affecting NVDA's performance in any way. Not every problem needs to
be solved.

Gene

On 10/12/2025 9:59 AM, Mujtaba Merchant wrote:
> Try launching NVDA with add-ons disabled. Quentin has shared the
> keyboard shortcut to do this many times, but for the sake of all the
> heavens I can’t remember it. Google search and Gemini prompting for it
> did not help either.
>
> Then you might want to check your installed add-ons and remove any
> incompatible ones and restart NVDA, a system restart would be ideal to
> do after this stage.
>
> Sincerely,
>
> Mujtaba Merchant
>
> Bangalore | INDIA
>
> Mail: mujt...@gmail.com
>
> Website: The Somebody, Nobody, Anybody & Everybody Blog!
> <https://www.mister-kayne.com/>
>
> Sent from Outlook ® for Windows 10
>
> *From:*nvda-...@nvaccess.org <nvda-...@nvaccess.org> *On Behalf Of
> *mot...@gmail.com
> *Sent:* Sunday, October 12, 2025 5:22 PM
> *To:* NVDA-USERS LIST <NVDA-...@NVACCESS.ORG>
> *Subject:* [NVDA] I get error each time I start NVDA 2025.3
>
> Hi friends,
>
> Each time I start NVDA 2025.3 I get a message that some operations in
> addons store failed including winten app.
>
> I don't have this addon installed now but still get that error.
>
> What to do?
>
> Moti
>
> Moti Azrad
>
> MUSICIAN AND PIANO-TUNER
>
> mot...@gmail.com <mailto:mot...@gmail.com>
>
> azrad...@hotmail.com <mailto:azrad...@hotmail.com>
>
> אם אשכחך ירושלים
>
> תישכח ימיני
>
> תדבק לשוני לחיכי, אם לא אזכרכי
>
> אם לא אעלה את ירושלים, על ראש שימחתי
>
> ISRAEL
>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org <mailto:nvda-user...@nvaccess.org>.
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>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
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Rui Fontes

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Oct 12, 2025, 12:46:27 PM (7 days ago) Oct 12
to nvda-...@nvaccess.org

Hi Moti!


Open Start menu and type directory until hear Explore user configuration directory and press Enter.

Enter in the addons directory.

You should find a directory ending in .pending_install.

With the same name you should find another directory without the suffix. Delete it and restart NVDA.


Best regards,

Rui Fontes
NVDA portuguese team



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***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
 
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mot...@gmail.com

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Oct 12, 2025, 1:38:30 PM (7 days ago) Oct 12
to nvda-...@nvaccess.org

Hi Rui,

 

You solved my problem.

Tthank you very much.

mot...@gmail.com

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Oct 12, 2025, 1:41:45 PM (7 days ago) Oct 12
to nvda-...@nvaccess.org
Gene,

Thank you but it doesn’t work for me, your suggestion.
Only the steps of Rui Fontes, solved my trouble.
Anyway, thank you for your help.

Moti



Moti Azrad

MUSICIAN AND PIANO-TUNER

mot...@gmail.com

azrad...@hotmail.com

אם אשכחך ירושלים
תישכח ימיני
תדבק לשוני לחיכי, אם לא אזכרכי
אם לא אעלה את ירושלים, על ראש שימחתי


ISRAEL





-----Original Message-----
From: nvda-...@nvaccess.org <nvda-...@nvaccess.org> On Behalf Of Gene Asner
Sent: Sunday, October 12, 2025 6:12 PM
To: nvda-...@nvaccess.org
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