Replies still going directly to sender instead of the list?
Mobeen Iqbal
I'm just wondering if someone can help with the following. I'm using
Thunderbird and I have a Gmail email address that's subscribed to this
list. Whenever I try to reply to a thread by pressing control R, the
messages are going directly to the sender instead of the list. I'm a
member of many other groups on freelists and groups.io, and on those
lists, the replies are sent directly to the list as opposed to
individual senders. From past experience, this is usually a header
setting that needs to be adjusted by the group admins. Could someone
look into this please and turn on the option for replies to come
directly to the list as opposed to individual senders? If memory serves
correctly, if the user's email addresses are hidden, the reply to list
option then becomes the default. My concern if this isn't rectified is
that many users will end up writing directly to each other, not knowing
that they specifically have to click on the option to reply to list or
use a specific shortcut for the hole list to see their replies.
Very best wishes,
Mo.
Sarah Alawami
control shift L to reply to the list as a work around. I was actually
afraid to say anything so thanks for bringin that up.
Mobeen Iqbal
to use that for now until the issue is resolved. Does outlook have an
equivalent?
Very best wishes,
Mo.
Richard Turner
I did that with this message.
I am thinking this is a Thunderbird issue.
I am currently using NVDA.
I also use Jaws and the behavior is the same.
Richard, USA
“Life isn't about waiting for the storm to pass. It's about learning how to dance in the rain.”
— Vivian Greene
My web site: https:/www.turner42.com/
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Sarah Alawami
direct to the list not the member. I recall the nvda team saying they
changed something to negate the issue, however I'm now unsure of what
that was.
Take care all.
On 7/9/2025 9:47 AM, 'Richard Turner' via NVDA Screen Reader Discussion
wrote:
Rui Fontes
Hello!
That is a Thunderbird problem, not a list problem.
The list is already set to the replies go to the group and not the sender...
But, Thunderbird do not respect it...
Best regards,
Rui Fontes
NVDA portuguese team
Artin Dekker
Hi Rui,
That still doesn't explain why, in Groups.io groups, pressing
CTRL+R in Thunderbird sends the reply to the entire list. If it's
truly impossible to solve, I think the CTRL+Shift+L shortcut
should be communicated in more places, such as in the welcome
message and the group description. Whether it's a Thunderbird
problem or not, the fact remains that Thunderbird is one of only a
handful of email clients that is actually accessible with screen
readers and is therefore widely used.
|
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Don H
I just control r to send this to the list I think. Seems to work on a random basis.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/d888bc61-060e-4732-843a-733361878258%40artin.net.
jacob kruger
Chances are it depends on mail headers, like reply-to, etc. that might be specifying where a normal, straight-forward reply should be sent - might be configurable on list server, or not - not sure, but, list admins would have to look into that type of thing.
Different mail clients also handle this type of thing differently, especially with regard to discussion-list mails, but anyway.
Stay well
Jacob Kruger
"Resistance is futile...acceptance is versatile..."
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/d888bc61-060e-4732-843a-733361878258%40artin.net.
Richard Turner
It is not a list issue.
Outlook always reply to the list.
I don't use Thunderbird, but I suspect it is a Thunderbird issue.
If it were a list setting, Outlook replies would also go to the sender.
Richard, USA
“Life isn't about waiting for the storm to pass. It's about learning how to dance in the rain.”
— Vivian Greene
My web site: https:/www.turner42.com/
From: nvda-...@nvaccess.org <nvda-...@nvaccess.org> On Behalf Of jacob kruger
Sent: Wednesday, July 9, 2025 11:23 AM
To: nvda-...@nvaccess.org
Subject: Re: [NVDA] Replies still going directly to sender instead of the list?
Chances are it depends on mail headers, like reply-to, etc. that might be specifying where a normal, straight-forward reply should be sent - might be configurable on list server, or not - not sure, but, list admins would have to look into that type of thing.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/0adc69b6-73b3-4fd4-afac-2429163afee5%40blindza.co.za.
Gene Asner
Google Groups and from the little looking into it I've done, it appears
unlikely that list owners can change the setting to stop this behavior.
In Thunderbird, you can have an opened message, it must be opened for
this to work, and use control shift l to reply to list. In the context
of lists set up like this, the list address will be replied to.
If you use Outlook Classic, at least some or perhaps many versions of
it, you won't have this problem because Outlook Classic doesn't follow
list rules for such a case and replies to the list in the usual way but
not in the case of Thunderbird and probably many other e-mail programs.
Gene
Gene Asner
to ignore list setup of this kind and reply to the list. Thunderbird
honors the way lists are set up if they are set up to reply only to the
sender when just the reply command is used.
Gene
On 7/9/2025 11:47 AM, 'Richard Turner' via NVDA Screen Reader Discussion
wrote:
Rui Fontes
As I have already said, the list was already set to reply to the list.
Thunderbird is not honoring this Google lists configuration.
Rui Fontes
Moderator
Patrick Le Baudour
Hi,
It seems it is a decision by thunderbird made years ago after a
long discussion... I'd rather not read the whole thing, but found
the one useful part, i.e. how to change that behaviour::
in the menu, go to Tools -> Settings, make sure you are in the general category, find the "Config Editor…" button at the end, and press it.
then search the key mail.override_list_reply_to and toggle it to False.
If this email did go to the list, then it worked. :-)
-- Patrick LB
Richard Turner
It came to the list, so it appears you found the solution.
Hopefully the traffic on this topic will now fade away.
Richard, USA
“Life isn't about waiting for the storm to pass. It's about learning how to dance in the rain.”
— Vivian Greene
My web site: https:/www.turner42.com/
From: nvda-...@nvaccess.org <nvda-...@nvaccess.org> On Behalf Of Patrick Le Baudour
Sent: Wednesday, July 9, 2025 1:26 PM
To: nvda-...@nvaccess.org
Subject: Re: [NVDA] Replies still going directly to sender instead of the list?
Hi,
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Sarah Alawami
Well, we have a slight issue here. I might bring this up on the Thunderbird groups list When I attempt to do this the toggle button does not read its state as in true or false, so that will be a bit of a blocker if someone forgot what their setting was.
I have not tested with jaws as I can't, but this is using nvda 2025.x if anyone else using version 140.x of thudnerbird would love to also test. A work around is I had to add the value in manually.
Happy wednesday all.
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Mobeen Iqbal
Hi.
Perfect, that worked. Many thanks. Perhaps this tip could be added to the introductory message that people receive when joining the group to minimise the same question coming up in future? Like I said, most people don't check where the message is actually going, so they'll probably assume they're replying to the list by default, especially if using clients other than outlook.
Cheers,
Mo.
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Gene Asner
and not to the list. I will summarize points I made that I intended to
reach the list.
The solution given to make Thunderbird reply to the list is not
meaningful if most users won't know about it and many less knowledgeable
users may be reluctant to implement it.
Also, this is not just a Thunderbird problem and saying it is minimizes
it and doesn't take it properly seriously. the new Outlook also replies
to the sender when just reply is used. Looking to the future, Outlook
Classic will be retired by Microsoft in 2029, so the problem will be
there for those who switch to it unless Microsoft changes the behavior
of the program or a solution is found that will be implemented by users
in general, something I don't think likely.
Also, this isn't just a question of this problem. the Groups.io
interface has features some, perhaps many, people want that Google
Groups doesn't have.
I have a Groups.io list that is inactive and I am willing, if the other
owner agrees, to give to NVDA so NVDA can use it for the new list.
According to a list member and to ChatGPT, if you take a Groups.io group
founded while groups were free regardless of numbers of members, as mine
was, even if you change the name and e-mail address of the list, it
still remains a free list.
The features I know of that some, perhaps many people want are the
following:
Groups.io sends copies of messages to senders who use GMail. Many
people value that because it let's them know their messages reached the
list.
Groups.io let's members mute topics they aren't interested in.
Groups.io also has a delivery option where the user receives the first
message in any thread and then doesn't receive more in the thread unless
the user asks to do so.
Gene
Rui Fontes
Don't seems the type of tip we should sent to all members...
Rui Fontes
Moderator
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Gene Asner
One person said the suggested change doesn't work and another person
said another setting, I believe it is reply to list didn't work, as I
recall, unless the GMail on line interface is being used.
I don't claim to have knowledge about this enough to give any sort of
definitive answer about whether a setting exists that works and works
consistently, not dependent on if you are using the GMail online
interface and administrators may want to try to find one, but I'm still
skeptical.
https://support.google.com/a/thread/11037574/how-can-i-control-google-groups-so-that-replyto-address-is-the-group-email-address-not-the-sender?hl=en
Gene
Gene Asner
The toggle button isn't supposed to show a state. If you are in
browse mode when looking at these settings, you will see true or
false above the toggle button and you change it with the toggle
button.
the changed state is then shown above the button.
Gene
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Sarah Alawami
Yep, it's a name role value issue as that button is supposed to show its state very clearly, it does not. the fix works by the way. This message is actually my first time sending with that flag enabled.
Happy wednesday all.
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Gene Asner
It isn't a meaningful solution if most people won't know about it
and will have the problem who use Thunderbird. Also, looking to
the future, Outlook Classic is being retired sometime in 2029 and
as I said, the New Outlook doesn't reply to the list when reply is
used.
Also, the Groups.io service has features some people want that
Google Groups doesn't have. The Groups.io interface has the
ability for the user to mute topics not wanted to be followed by
the user, and to send the first message in a thread to the user
but no follow-up messages unless the user requests them. Also,
Groups.io is configured to send copies of messages to those who
send mail to a Groups.io group and are using GMail. GMail doesn't
send copies to the person sending the message and Groups.io has
it's own work around for this. While I'm not worried about
whether I receive a copy of list mail I send, many people place
value on it as a way to know their message reached the list. And
I would prefer that, though I don't have a strong feeling about
it.
Gene
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/007901dbf110%24ea06da50%24be148ef0%24%40comcast.net.
Gene Asner
It isn't a meaningful solution if most people won't know about it
and will have the problem who use Thunderbird. Also, looking to
the future, Outlook Classic is being retired sometime in 2029 and
as I said, the New Outlook doesn't reply to the list when reply is
used.
Also, the Groups.io service has features some people want that
Google Groups doesn't have. The Groups.io interface has the
ability for the user to mute topics not wanted to be followed by
the user, and to send the first message in a thread to the user
but no follow-up messages unless the user requests them. Also,
Groups.io is configured to send copies of messages to those who
send mail to a Groups.io group and are using GMail. GMail doesn't
send copies to the person sending the message and Groups.io has
it's own work around for this. While I'm not worried about
whether I receive a copy of list mail I send, many people place
value on it as a way to know their message reached the list. And
I would prefer that, though I don't have a strong feeling about
it.
Gene
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/007901dbf110%24ea06da50%24be148ef0%24%40comcast.net.
Steve Nutt
Yes, Control Shift R is your friend here.
All the best
Steve
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-----Original Message-----
From: nvda-...@nvaccess.org <nvda-...@nvaccess.org> On Behalf Of Mobeen Iqbal
Sent: 09 July 2025 17:39
To: nvda-...@nvaccess.org
Subject: Re: [NVDA] Replies still going directly to sender instead of the list?
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Steve Nutt
Not as widely used as Outlook I would suggest. And Outlook works.
All the best
Steve
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From: 'Artin Dekker' via NVDA Screen Reader Discussion <nvda-...@nvaccess.org>
Sent: 09 July 2025 19:00
To: nvda-...@nvaccess.org
Subject: Re: [NVDA] Replies still going directly to sender instead of the list?
Hi Rui,
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/d888bc61-060e-4732-843a-733361878258%40artin.net.
Steve Nutt
Why? If we go down that road, you may as well add tips for every Email client.
All the best
Steve
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From: nvda-...@nvaccess.org <nvda-...@nvaccess.org> On Behalf Of Mobeen Iqbal
Sent: 09 July 2025 22:13
To: nvda-...@nvaccess.org
Subject: Re: [NVDA] Replies still going directly to sender instead of the list?
Hi.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/a74d6b36-3d76-dcbd-c846-cabe3b78c5a7%40gmail.com.