What should we have in an FAQ?
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Quentin Christensen
Jul 10, 2025, 1:12:43 AM7/10/25
to nvda-...@nvaccess.org
Following a few questions to the group, and things people have struggled with, I'm going to work on an FAQ for getting the most out of the group. What would people like to see in such a document? So far, I have:
- How to set Thunderbird (and Outlook new?) to send replies to the group rather than author.
- How to set digest mode (and the difference between digest and archive).
What else should it cover?
Quentin Christensen
Training and Support Manager
NV Access
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
Subscribe to email updates (blog, new versions, etc): https://eepurl.com/iuVyjo
Other groups: https://github.com/nvaccess/nvda/wiki/Connect
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Facebook: http://www.facebook.com/NVAccess
Noelia
Jul 10, 2025, 2:00:58 AM7/10/25
to nvda-...@nvaccess.org
Hi Quentin:
I think you should cover: Would be the group moved to groups.io if a legacy inactive group is available?
And explain why.
Also, perhaps who are the moderators of the group, so that people can decide if they are comfortable contacting current moderators. This is something that I like to know.
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Quentin Christensen
Jul 10, 2025, 2:11:47 AM7/10/25
to nvda-...@nvaccess.org
I think that should be a separate conversation - moving would be something we would either do or not do - the FAQ was more something which users can learn from now, but also, new users in a year can benefit from.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAAtLpydrE4-FpOgyBwjPF5qthxpfbSymS7dQo9wJX_66OhGOUw%40mail.gmail.com.
Sean Randall
Jul 10, 2025, 2:45:57 AM7/10/25
to nvda-...@nvaccess.org
Classic Outlook certainly sends replies to the group, as does mail on iOS.
it is a shame you can't stop threads with Google groups - the nature of these places is things get very lOngwinded and those who need help the most are often the most easily overwhelmed.
I agree knowing who the mods are is useful, and would probably add something about thank you messages or not answering if you don't know, which often seems to be the cause of traffic. .
Thanks
Sean
--
Cyrille BOUGOT
Jul 10, 2025, 3:12:03 AM7/10/25
to NVDA Screen Reader Discussion, Quentin Christensen
Hi Quentin and all
Here are useful questions / information in a FAQ:
* Who are the owner(s) and the moderator(s) of the group
* Are the messages of this group public? I guess yes, i.e. everybody, even not subscribed, can read it.
* How do I subscribe / unsubscribe ? (various options, e.g. through e-mail, through Google account)
* Do I need a Google account to participate to the group? I guess no.
* Can I participate with a specific e-mail address that is not the main one of my Google account? I guess yes, need to explain how to configure a second e-mail address and how to link it to the group.
* If I have no Google account, are there limitations? I guess yes: cannot answer on the web interface, cannot view the list of the members.
* Can I mute a single thread? I guess not, but you should double-check.
I am not sure at all of the answers to these questions, so you will have to check.
I'd be happy to become the beta tester, e.g. to link a second e-mail address.
I'd be happy to become the beta tester, e.g. to link a second e-mail address.
Cheers,
Cyrille
Noelia
Jul 10, 2025, 3:54:21 AM7/10/25
to nvda-...@nvaccess.org
Also:
Who can see members of the list? Just owners and moderators, just members of the list, or the general public.
- What are rules and best practices for this community? And provide a link to the document.
Can be files attached?
How can I request to remove a message, for example if someone has published private information about me?
If I report a message or a person, what would be the procedure followed by moderators, and what would be the expected time to get a reply?
How can I mute a topic? And add info about Gmail on the web, and other email clients like Thunderbird.
--
***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
You can contact the group owners and moderators via nvda-user...@nvaccess.org.
---
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David Mellor
Jul 10, 2025, 4:03:28 AM7/10/25
to nvda-...@nvaccess.org
Why would it need to take over a legacy groups.io group please?
David
Sean Randall
Jul 10, 2025, 4:12:57 AM7/10/25
to nvda-...@nvaccess.org
HI David
There’s been a lot of dissatisfaction from users on this group already because Google Groups lacks some features that users of groups.io find useful.
One of the reasons for not using groups.io was that they now don’t offer free groups to members of above a hundred people, but someone had made the offer to NVAccess to transfer ownership of their legacy group to them.
In my view, nobody’s ever 100% satisfied. Whilst I personally find Google Groups a bit clunky, no software is perfect. I don’t feel at the moment that this group is terribly hard to keep up with, but features like muting threads are useful the busier things get, for example.
Sean.
--
***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
You can contact the group owners and moderators via nvda-user...@nvaccess.org.
---
You received this message because you are subscribed to the Google Groups "NVDA Screen Reader Discussion" group.
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Gene Asner
Jul 10, 2025, 6:01:32 AM7/10/25
to nvda-...@nvaccess.org
I find the complete evident indifference to my offer rather astounding.
No one has sent a message to the list, either member or an owner or
moderator, even expressing interest in considering the idea.
If a switch is going to be made, now is the time. This list is so new
that little would be lost in terms of the archives because they are now
so small. The location of the list has not yet been established as it
would be as the list gets older and information is propagated repeatedly
from place to place and by people reproducing information in various
publications and forums. The list is perhaps, five days old.
I made this offer off list using the owners address a few days ago and
here when it fit into a discussion. I won't write about this again. If
people are interested, they should show their interest. If not, they
won't.
Lists of this type include people at all sorts of different levels of
sophistication and knowledge. And, just because there is a way that
Thunderbird users may use to get around this problem, doesn't mean that
it is adequate, meaning that most users will know about it and many may
not implement it even if they do. If there were no good solution, that
would be one thing, but there is the solution of moving to Groups.io,
which wasn't known before.
And, according to ChatGPT, although Thunderbird can be set to workaround
the problem, the new Outlook cannot be, at least not at this time, so
users will have to remember to use reply to all if they use the new
Outlook, which a lot of users will probably either forget to do or not
know to do, even if the information is given in a FAQ or a welcome
message..
It is obvious, that a lot of people, when they join lists, either don't
read or don't pay much attention to things like welcome messages or list
rules. I've been on a number of such lists since the late nineties and
I see repeatedly people thinking something is off topic when it isn't or
not knowing about things such as a chat list, associated with a main
list. So why believe that the majority of list members will read a
tutorial about using the list? And why no interest in even considering
the solution of a move now that it is available? the list was
established to provide a more friendly environment and switching to
Groups.io would be a much more friendlyt environment, even if the reply
to list problem didn't exist. Here are features unavailable at present
that I know of that Groups.io provides:
Sending copies of messages to the sender who is using GMail. Groups.io
does this but it does so because a work around is provided by the list
serve itself to allow this and it is the default behavior. The ability
to mute any topics not of interest to the user. The ability to set the
list to send the first message of threads and not send more unless the
user requests it be done for whatever threads the user wants to follow.
When Groups.io became available, a lot of lists moved from whatever
service they were using to Groups.io. While lists moving should not be
done lightly, there is certainly precedent for this in the migration of
list after list at that time.
I won't write about this again unless I have something to add or comment
on if a real discussion begins but I will say, that the complete
indifference to the possibility is, I believe, not serving the list well.
Gene
>
> Training: https://www.nvaccess.org/shop/ <https://www.nvaccess.org/shop/>
> User group: _https://groups.google.com/a/nvaccess.org/g/nvda-users
> <https://groups.google.com/a/nvaccess.org/g/nvda-users>_
> Other groups: https://github.com/nvaccess/nvda/wiki/Connect
> <https://github.com/nvaccess/nvda/wiki/Connect>
> Mastodon: https://fosstodon.org/@NVAccess <https://fosstodon.org/@NVAccess>
> Facebook: http://www.facebook.com/NVAccess
> <http://www.facebook.com/NVAccess>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFguZ-Q4-8qdsiPxWpHDgaBgX7rpxWX4qXqJad9gmZPCJA%40mail.gmail.com?utm_medium=email&utm_source=footer>.
No one has sent a message to the list, either member or an owner or
moderator, even expressing interest in considering the idea.
If a switch is going to be made, now is the time. This list is so new
that little would be lost in terms of the archives because they are now
so small. The location of the list has not yet been established as it
would be as the list gets older and information is propagated repeatedly
from place to place and by people reproducing information in various
publications and forums. The list is perhaps, five days old.
I made this offer off list using the owners address a few days ago and
here when it fit into a discussion. I won't write about this again. If
people are interested, they should show their interest. If not, they
won't.
Lists of this type include people at all sorts of different levels of
sophistication and knowledge. And, just because there is a way that
Thunderbird users may use to get around this problem, doesn't mean that
it is adequate, meaning that most users will know about it and many may
not implement it even if they do. If there were no good solution, that
would be one thing, but there is the solution of moving to Groups.io,
which wasn't known before.
And, according to ChatGPT, although Thunderbird can be set to workaround
the problem, the new Outlook cannot be, at least not at this time, so
users will have to remember to use reply to all if they use the new
Outlook, which a lot of users will probably either forget to do or not
know to do, even if the information is given in a FAQ or a welcome
message..
It is obvious, that a lot of people, when they join lists, either don't
read or don't pay much attention to things like welcome messages or list
rules. I've been on a number of such lists since the late nineties and
I see repeatedly people thinking something is off topic when it isn't or
not knowing about things such as a chat list, associated with a main
list. So why believe that the majority of list members will read a
tutorial about using the list? And why no interest in even considering
the solution of a move now that it is available? the list was
established to provide a more friendly environment and switching to
Groups.io would be a much more friendlyt environment, even if the reply
to list problem didn't exist. Here are features unavailable at present
that I know of that Groups.io provides:
Sending copies of messages to the sender who is using GMail. Groups.io
does this but it does so because a work around is provided by the list
serve itself to allow this and it is the default behavior. The ability
to mute any topics not of interest to the user. The ability to set the
list to send the first message of threads and not send more unless the
user requests it be done for whatever threads the user wants to follow.
When Groups.io became available, a lot of lists moved from whatever
service they were using to Groups.io. While lists moving should not be
done lightly, there is certainly precedent for this in the migration of
list after list at that time.
I won't write about this again unless I have something to add or comment
on if a real discussion begins but I will say, that the complete
indifference to the possibility is, I believe, not serving the list well.
Gene
On 7/10/2025 12:12 AM, Quentin Christensen wrote:
> Following a few questions to the group, and things people have struggled
> with, I'm going to work on an FAQ for getting the most out of the
> group. What would people like to see in such a document? So far, I have:
>
> - How to set Thunderbird (and Outlook new?) to send replies to the group
> rather than author.
>
> - How to set digest mode (and the difference between digest and archive).
>
> What else should it cover?
>
>
>
> --
>
> Quentin Christensen
> Training and Support Manager
>
> NV Access
> www.nvaccess.org <http://www.nvaccess.org>
> Following a few questions to the group, and things people have struggled
> with, I'm going to work on an FAQ for getting the most out of the
> group. What would people like to see in such a document? So far, I have:
>
> - How to set Thunderbird (and Outlook new?) to send replies to the group
> rather than author.
>
> - How to set digest mode (and the difference between digest and archive).
>
> What else should it cover?
>
>
>
> --
>
> Quentin Christensen
> Training and Support Manager
>
> NV Access
>
> Training: https://www.nvaccess.org/shop/ <https://www.nvaccess.org/shop/>
> Certification: https://certification.nvaccess.org/
> <https://certification.nvaccess.org/>
> Subscribe to email updates (blog, new versions, etc):
> https://eepurl.com/iuVyjo <https://eepurl.com/iuVyjo>
> <https://certification.nvaccess.org/>
> Subscribe to email updates (blog, new versions, etc):
> User group: _https://groups.google.com/a/nvaccess.org/g/nvda-users
> <https://groups.google.com/a/nvaccess.org/g/nvda-users>_
> Other groups: https://github.com/nvaccess/nvda/wiki/Connect
> <https://github.com/nvaccess/nvda/wiki/Connect>
> Mastodon: https://fosstodon.org/@NVAccess <https://fosstodon.org/@NVAccess>
> Facebook: http://www.facebook.com/NVAccess
> <http://www.facebook.com/NVAccess>
>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users+...@nvaccess.org>.
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to nvda-users+...@nvaccess.org
> To view this discussion visit
> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFguZ-Q4-8qdsiPxWpHDgaBgX7rpxWX4qXqJad9gmZPCJA%40mail.gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFguZ-Q4-8qdsiPxWpHDgaBgX7rpxWX4qXqJad9gmZPCJA%40mail.gmail.com?utm_medium=email&utm_source=footer>.
Gene Asner
Jul 10, 2025, 6:13:13 AM7/10/25
to nvda-...@nvaccess.org
Because a number of years ago, all new free groups created on Groups.io
charge when membership exceeds one-hundred for every new member past
one-hundred. In other words, the group isn't free and it costs more the
higher the membership is over one-hundred members. Lists established
before this requirement was made are still free, regardless of number of
members.
Gene
On 7/10/2025 3:03 AM, David Mellor wrote:
> Why would it need to take over a legacy groups.io group please?
>
> David
>
>
>
> On 10/07/2025 07:00, Noelia wrote:
>> Hi Quentin:
>> I think you should cover: Would be the group moved to groups.io
>> <http://groups.io> if a legacy inactive group is available?
>> And explain why.
>>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/062be408-c05b-427a-b558-14aad9678d98%40gmail.com?utm_medium=email&utm_source=footer>.
charge when membership exceeds one-hundred for every new member past
one-hundred. In other words, the group isn't free and it costs more the
higher the membership is over one-hundred members. Lists established
before this requirement was made are still free, regardless of number of
members.
Gene
On 7/10/2025 3:03 AM, David Mellor wrote:
> Why would it need to take over a legacy groups.io group please?
>
> David
>
>
>
> On 10/07/2025 07:00, Noelia wrote:
>> Hi Quentin:
>> I think you should cover: Would be the group moved to groups.io
>> And explain why.
>>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users+...@nvaccess.org>.
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to nvda-users+...@nvaccess.org
> To view this discussion visit
> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/062be408-c05b-427a-b558-14aad9678d98%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/062be408-c05b-427a-b558-14aad9678d98%40gmail.com?utm_medium=email&utm_source=footer>.
Gene Asner
Jul 10, 2025, 6:15:15 AM7/10/25
to nvda-...@nvaccess.org
I'll add that I see that there have now been a little discussion of the
idea of moving , which there hadn't been for many hours after I posted
about it here. I'm glad to see that there is enough interest for at
least discussion to begin.
Gene
idea of moving , which there hadn't been for many hours after I posted
about it here. I'm glad to see that there is enough interest for at
least discussion to begin.
Gene
FARHAN ISHRAK Fahim
Jul 10, 2025, 3:46:04 PM7/10/25
to nvda-...@nvaccess.org
Include email address to post to group from gmail.
To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/c6a42246-0561-56ca-a275-884ab25ee9d4%40gmail.com.
David Mellor
Jul 11, 2025, 5:13:31 PM7/11/25
to nvda-...@nvaccess.org
Isn't it the case that groups.io is poor at handling replies as well
because it doesn't send messages out in a consistent format.
I routinely reply to just the sender rather than the group and have to
watch this really carefully.
I've literally just done it again with this reply.
I read that the "list" awareness that thunderbird has does not work for
groups.io.
I won't argue that groups.io is not better, but it's not great.
David
because it doesn't send messages out in a consistent format.
I routinely reply to just the sender rather than the group and have to
watch this really carefully.
I've literally just done it again with this reply.
I read that the "list" awareness that thunderbird has does not work for
groups.io.
I won't argue that groups.io is not better, but it's not great.
David
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