Unable to Use Addon after Clean Instal and Restoring Backup

[FARHAN ISHRAK Fahim]

I am using windows 10 22h2, nvda 2025.1.2. I had to clean install nvda. I uninstalled nvda and deleted all files from system drive.

I had a portable copy of nvda 2024.4. So, installed with configuration from this portable copy.

Then, I updated nvda, addons and enabled incompatible addons. Since then I cannot use any addon.

If I start nvda with addons, I do not listen to speech. I use espeak for speech synthesiser. However, if I restart nvda with addon disabled, then I listen to the speech of nvda.

I did not have this behaviour before the clean install. I had the same addons before the clean installation and I did not face this behaviour. Anyway, I have tried disabling some addons such as nvda global plugin and speech history but my problem has not been solved yet. Now, how can I fix it?

I want to reiterate that I had the same addons before clean installation and I did not have any problem. It started after clean installation and restoring backup from portable copy of nvda.

[Noelia]

Hello:

I don't know if this will help, but have you tried to uninstall all add-ons and the search for compatible add-ons, installing them again? After, if you need an add-on not declared as compatible, you can select the checkbox to search incompatible add-ons and can install just the incompatible add-ons needed.

Also, you may try to run the COM registration fixing tool, available in NVDA's menu, Tools submenu.

Hope this helps.

--
***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
You can contact the group owners and moderators via nvda-user...@nvaccess.org.
---
You received this message because you are subscribed to the Google Groups "NVDA Screen Reader Discussion" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAODLbXKwH-N2bm-VVRVOhwC4BJe2sD68_mrogP4A3_QRd0%3DDeA%40mail.gmail.com.

[joseph....@gmail.com]

Hi,

I think reinstalling add-ons may not help completely as some NVDA settings are not honored even with add-ons forcefully enabled. Therefore, I recommend doing a factory reset, then enabling add-ons and reconfiguring settings.

Cheers,

Joseph

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAAtLpyfekVG4YYt10vP4e%3DykKmU2F8zcj3sjTMiXWnN2t7ZLFw%40mail.gmail.com.

[FARHAN ISHRAK Fahim]

Thank you. How can I factory reset?

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/002401dbf1ce%2446b33bf0%24d419b3d0%24%40gmail.com.

[joseph....@gmail.com]

Hi,

Press Control+NVDA+R three times (restart NVDA right after to make sure default settings are saved).

Cheers,

Joseph

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAODLbXJ%2BEy1rB%3DA32M7neaYTX7UyuS3JORt43ujEBJC8Bqr7Eg%40mail.gmail.com.

[Sarah Alawami]

I've had that happen once. I had to do a clean install and reinstall all of my add ons from scratch. This was about 2-3 years ago. somethign corrupted during the transition.

Try a truely clean install in this case.

[FARHAN ISHRAK Fahim]

Thank you. Ok, I will clean install again.

However, is there any way to run the install and portable copy side by side so that I can check what settings I used to use?

What is the best way of backing and restoring user configuration? Why didn't it work? Why did it corrupt my user configuration? 

[Gene Asner]

You are assuming the the saved configuration caused the problem.  You don't know.  You will probably never know what caused the problem unless, perhaps a log might show what happened and I don't think a copy of a log that old still exists.

Saving the configuration as you did generally works well and I doubt there is a better way.  For all you know, even if there is another way, you might have had exactly the same problem. 

In short, just because one thing follows another doesn't mean the first thing caused the second.  We don't know what caused the problem. 

Gene

--
***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
 
You can contact the group owners and moderators via nvda-user...@nvaccess.org.
---
You received this message because you are subscribed to the Google Groups "NVDA Screen Reader Discussion" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAODLbX%2Bvqn65%2Bq5LfKPpXKKBNE7R5P1RygsT7YMwEJCOsVaSrw%40mail.gmail.com.

[Noelia]

Hi Farhan:

If you want me to test your portable copy on my system, please compress it in a zip file and send me the link.

I don't know if I would be able to help you, but if you want I'll test it.

Cheers,

Noelia

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/96508571-a58f-49f0-b912-99dbc8fc0700%40gmail.com.

[FARHAN ISHRAK Fahim]

Thanks everyone.

Dear Noelia,

How can I send you? May I have your email address? I do not find the option called reply to the sender only here. 

[Noelia]

Hello Farhan:

My email address is: nrm...@gmail.com

--

***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
 
You can contact the group owners and moderators via nvda-user...@nvaccess.org.
---
You received this message because you are subscribed to the Google Groups "NVDA Screen Reader Discussion" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAODLbXLY-gS6DC1uDRDL5hM-irKfQ08JWTXtxa%3D8Z_shEy3Ogg%40mail.gmail.com.

[Muhammed 3198Denix]

Sent from my iPhone

On 11 Jul 2025, at 21:23, Noelia <nrm...@gmail.com> wrote:



To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAAtLpyeXfQk%2BbX4M_TYbnn%3DQ%2B4QPfd%2BxdF5YX%2BHgm__uSjb%2B0w%40mail.gmail.com.Hello,

Have you tried to delete the NVDA folder after uninstalling the program?

Best regards,

Muhammad

[Muhammed 3198Denix]

Apologies for the blank message.

Have you tried deleting the NVDA folder after uninstallation then reinstalling the program?

Best regards,

Muhammad

Sent from my iPhone

On 11 Jul 2025, at 21:23, Noelia <nrm...@gmail.com> wrote:



To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAAtLpyeXfQk%2BbX4M_TYbnn%3DQ%2B4QPfd%2BxdF5YX%2BHgm__uSjb%2B0w%40mail.gmail.com.

[FARHAN ISHRAK Fahim]

Thank you Noelia. I will send the backup file as soon as possible.

Yes Muhammed. I deleted the folder after uninstalling nvda.

[Noelia]

OK, send me it when you want.

PS: I've searched the message containing your log on the group webpage, but seems that another moderator has removed it. 😄

El sáb, 12 jul 2025 a las 21:05, FARHAN ISHRAK Fahim (<fahim.n...@gmail.com>) escribió:

Thank you Noelia. I will send the backup file as soon as possible.

Yes Muhammed. I deleted the folder after uninstalling nvda.

--

***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
 
You can contact the group owners and moderators via nvda-user...@nvaccess.org.
---
You received this message because you are subscribed to the Google Groups "NVDA Screen Reader Discussion" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAODLbXJ-A_i3uHn8sOo_ubYkus3koTSf5LHBszzxG2Cp1wVxbQ%40mail.gmail.com.

[Rui Fontes]

Yes, it was me, by request of Farhan.

Best regards,

Rui Fontes
NVDA portuguese team

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAAtLpyeYP7nAv%2BWZhWLa6V7wLof1q5DP8bHMR8_HLyLwRsKRUw%40mail.gmail.com.