Soft Phone Recommendation

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Ira Edward Marquette

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Jun 12, 2026, 2:44:51 PM (3 days ago) Jun 12
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Having retired, I no longer have access to my firm's soft phone (which
was Zoom).

Zoom actually worked pretty well with NVDA, but that was an enterprise
application--1,000 + users.

It would be nice if Phone-Link worked so that calls could be made
through my iPhone from my computer's desktop, but Phone-Link and iPhones
do not get along all that well together.

Years ago I experimented with soft phones, including Jabber and another
one with "Blue" in the name.

I was impressed with neither.

Looking for recommendations.


Sean Randall

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Jun 12, 2026, 3:04:18 PM (3 days ago) Jun 12
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Hi Ed
I use Microsip on Windows. As I recall I had to do some resource editing in the binary for hotkeys but it's a one-time job. If you like the look of it and would like the patched executable just give me a shout.
Thanks

Sean


On 12 Jun 2026, at 19:44, Ira Edward Marquette <marque...@gmail.com> wrote:

Having retired, I no longer have access to my firm's soft phone (which was Zoom).
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daj.gr...@gmail.com

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Jun 12, 2026, 3:13:22 PM (3 days ago) Jun 12
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I, too, found phone link impossible to set up with my iPhone on Windows. I don't think this was anything to do with NVDA, it was just that the 2 devices would not connect, no matter how many times I tried. I thought this was a local problem that I was having not a more general known issue.

If you have engineered a solution which works with NVDA on Windows 11 I too, would be very interested.

David Griffith
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/5359A567-2235-4C8C-B173-D8B156D116C1%40seanrandall.me.

Mobeen Iqbal

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Jun 12, 2026, 3:38:22 PM (3 days ago) Jun 12
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Hi.

Another vote for microsip. You can also control it from the command
line. I asked chat GPT to generate an auto hotkey script so I could
assign my own hotkeys to various commands that Microsip doesn't have by
default. So you could set alt control A to answer a call, alt control H
for hold etc. I'd recommend using auto hotkey version 2. To use
Microsip, you'd have to sign up with a voice over IP provider like
localphone, call with us, sipgate, voipfone etc. Just in case you need
them, here is a list of command line arguments.

Go to the directory where Microsip.exe is and open cmd. In your auto
hotkey script, you'd provide the full path to microsip in the script.
Then type the following commands:
MicroSIP.exe msip:minimize
MicroSIP.exe msip:answer
MicroSIP.exe msip:hangupall
MicroSIP.exe msip:hold
MicroSIP.exe msip:transfer_
MicroSIP.exe msip:micmute
MicroSIP.exe msip:micunmute
MicroSIP.exe msip:speakmute
MicroSIP.exe msip:speakunmute
MicroSIP.exe msip:micmuteclick
MicroSIP.exe msip:speakmuteclick
MicroSIP.exe msip:micup
MicroSIP.exe msip:micdown
MicroSIP.exe msip:speakup
MicroSIP.exe msip:speakdown

Cheers,

Mo.

Ira Edward Marquette

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Jun 13, 2026, 1:27:27 AM (3 days ago) Jun 13
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Apparently, Phone-Link works with android better than it does with the
iPhone. Perhaps, with Auto Hotkey, one might actually get the
application to answer the phone, but I tried--and eventually gave up. I
think I may give Autosip a try.

You are definitely correct. NVDA is not at fault when it comes to
Phone-Link.

I really do think there is a saboteur inside Microsoft. I can think of
no other explanation for products like Phone-Link and the New Outlook.

Mister Kayne

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Jun 13, 2026, 4:41:06 AM (3 days ago) Jun 13
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The experience with Phone Link on iOS is incredibly frustrating, and it feels like a constant battle between the application's interface and NVDA.

I’ve managed to get it working after a fashion, but it is, cumbersome. The frequent disconnects and the failure to refresh battery status are major points of contention for me. Beyond that, the sheer amount of navigation—constantly tab-hopping and switching between Focus and Browse modes just to read a notification or a message—is exhausting. I don't use it for calls, but even for basic messaging and alerts, the workflow is far from efficient.

It’s definitely a relief to hear that it isn't just a local issue on my end, and I agree—the fault lies squarely with the implementation of the application itself, not NVDA.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/b619ba7f-af29-4ac8-b737-adec7917e8b7%40gmail.com.

Sarah Alawami

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Jun 13, 2026, 1:09:40 PM (3 days ago) Jun 13
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touch wood I'm not havint the issues yet. I can refresh the phone's
status, read it by tabbingt and so much more.

running ios 26.5 on an older  iPhone 13 and nvda 26.x plus widnows 11,
Version 25H2 (OS Build 26200.8655)

Ira Edward Marquette

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Jun 13, 2026, 7:02:42 PM (2 days ago) Jun 13
to nvda-...@nvaccess.org, Sarah Alawami
Sarah:

Yes, texting sort of works, but the phone implementation is as close to
a complete failure as I have ever seen.

Whether placing or receiving calls, Phone Link asks if you want to
conduct the call on the PC, but there is no means efficiently or
effectively to effect the transfer, which makes it utterly useless for me.
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