Sample AI Response from Whatsapp accessibility support: WhatsApp Support 1388411056165737

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Mujtaba Merchant

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Dec 26, 2025, 2:02:16 AM12/26/25
to Mujtaba Merchant

Hi Members,

 

Below, is a sample mail that you will receive post filing your accessibility challenge on their support form. You can use the challenge description in it to report your own issue.
NOTE: I forgot to inform you all, there is a character limit in the edit box on the form, limited to 1000 characters.

 

Let us make some NOISE!

 

From: WhatsApp Messenger Support <sup...@support.whatsapp.com>
Sent: Friday, December 26, 2025 12:26 PM
To: mujt...@gmail.com
Subject: WhatsApp Support 1388411056165737

 

I'm here to help you. Thank you for sharing your feedback about the accessibility issue you're experiencing with Meta AI message actions in WhatsApp. I've taken note of the details you provided, including the regression in the VoiceOver functionality.

 

Image removed by sender. WhatsApp Wordmark

Ticket number:

1388411056165737

 

 

I'm here to help you. Thank you for sharing your feedback about the accessibility issue you're experiencing with Meta AI message actions in WhatsApp. I've taken note of the details you provided, including the regression in the VoiceOver functionality.


This is what you wrote:

"Device Info: iOS 26.2 / VoiceOver Issue: Regression in Meta AI message actions. There is a major accessibility break in the Meta AI chat interface. Previously, VoiceOver users could focus on a Meta AI response and swipe one finger up or down to access the "Copy" action. This is the standard behavior for all other WhatsApp chats and is currently working fine there. However, in Meta AI chats, swiping up/down on a response no longer reveals the "Copy" option. The "Actions" rotor is missing this essential command. This makes it impossible to extract information from AI responses efficiently."

 

 

Image removed by sender. Gen AI star icon This message is generated by AI and may be inaccurate or inappropriate. Answers from AI can be checked in the Help Center. Learn more

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Derek Riemer

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Dec 26, 2025, 10:53:31 AM12/26/25
to nvda-...@nvaccess.org, Mujtaba Merchant
Hi Mujtaba,
Gentle nudge — this issue appears to be related to iOS VoiceOver rather than NVDA. It would be best to keep discussion on this list focused on NVDA-specific topics.
Thanks for understanding, and I appreciate the effort to improve accessibility overall.
Best,
Derek
Derek
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Derek Riemer
Improving the world one byte at a time!        ⠠⠊⠍⠏⠗⠕⠧⠬ ⠮ ⠸⠺ ⠐⠕ ⠃⠽⠞⠑ ⠁⠞ ⠁ ⠐⠞⠖
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