Addon User Starts hanging after a while

[FARHAN ISHRAK Fahim]

I am using windows 11 25h2 and nvda 2025.3.3.

If I open the addon store, change focus to available addon and choose all in the channel, the interface starts lagging or freezing after scrolling for a while. However, if I choose the stable channel, I do not observe such behaviour.

[Sean Budd]

Hi Fahim,

Please open a bug report on GitHub so we get the full information we need to investigate.
Don't forget important steps such as including the debug log file.

Thanks,
Sean

[FARHAN ISHRAK Fahim]

Is it safe to attach a debug log while creating a bug report?

[Sean Budd]

It should be if you're not doing anything sensitive. If you're unsure, just email the log file to me or in...@nvaccess.org

[Quentin Christensen]

A debug log contains anything you do - at debug level that includes keystrokes and anything NVDA reads.  What I always recommend:

1) Set NVDA's logging level to debug

2) Restart with add-ons disabled (you can do this in one step now - press NVDA+q then down arrow to "Restart NVDA with add-ons disabled and debug logging enabled", then enter)

3) Once NVDA restarts, recreate the issue you are reporting.

4) Get the log (Press NVDA+F1 to open the log, select all and copy it to a notepad file to save).

5) Reset log level and continue.

If you are unsure, feel free to create the issue, then capture the log and send it to either Sean or I offlist noting which issue it goes with.  We can then make sure there is nothing confidential in there.

Kind regards

Quentin

On Wed, Apr 1, 2026 at 3:28 AM FARHAN ISHRAK Fahim <fahim.n...@gmail.com> wrote:

Is it safe to attach a debug log while creating a bug report?

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