An odd conversation

[carc...@access.net]

An hour ago, one of the drivers who denied me around 10 days ago came to my house wanting to talk with me.  He spoke mostly Spanish, and my Spanish is not at all fluent, but I understand it better than I can speak it. 

To the best of my understanding, he explained why he didn’t take me with my guide dog.  He said he has breathing issues, and he didn’t know it was a service dog with me.  He said he didn’t get a message saying it was a service dog.  He said he was very sorry and he hadn’t meant to be discriminatory.  I think he was going to tell Uber we had spoken together and he had apologized.  And he said he understood that the law says I have the right to have my service dog with me. 

It was quite odd. 

I’m not sure how I feel about a stranger coming here to talk about what happened, but even so, now we have a bit of an understanding.

Tracy Carcione

 

 

[Vivianna]

This is extremely creepy and inappropriate in my opinion! This is one of the reasons that I do not want to give bad reviews to drivers. I am afraid they will find out it’s me and I could pay the consequences. Now, it looks like it is the same with us and our guide dogs. Very very creepy and should definitely be reported to Uber immediately!

Vivianna

Sent from my iPhone

On Jul 11, 2025, at 12:43 PM, carc...@access.net wrote:



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[carc...@access.net]

It was odd, but I’m not stopping reporting discrimination.  I will not live in fear. 

To me, the guy just seemed like someone trying to save his job by apologizing for a mistake.

Tracy