Email notifications on state changes through surveys

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Jon Kristensen

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Jan 29, 2024, 4:51:16 AMJan 29
to FixMyStreet
Hi, again!

Should an update email notification be sent when a user changes the state of a report through a survey without adding an update text?

This report was marked as fixed on the 2nd of Januari, and then reopened through a questionnaire on the 26th of January:


The municipality said they didn't receive an e-mail notification despite being subscribed to updates in the report.

Thanks!

All the best,
Jon
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