Planned system maintenance window Sunday 8 November

0 views
Skip to first unread message

IT Communications

unread,
Oct 29, 2015, 12:40:18 AM10/29/15
to Galaxy, downtime

Hi All,

There is a scheduled network and system maintenance window on Sunday 8 November 2015 from 4am to 9am.

Maintenance is being undertaken to carry out essential firewall maintenance to improve network reliability, security and functionality. As a result the following services are impacted:

On and off campus access to university hosted systems and websites may be disrupted by intermittent outages for 5 to 10 minutes between 4am to 9am. 


Off campus access to the following systems/services that are hosted off campus will be unaffected during this time:
  • iLearn (except for Echo 360)
  • Gmail
  • Ask.mq.edu.au (Tracker)
  • OneHelp 

Stay informed:

  • Check the IT calendar for dates and times of planned Information Technology downtime windows for 2015.
  • Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
  • Follow @mqu_it on Twitter for breaking alerts and status updates
  • Contact the IT HelpDesk on 02 9850 HELP (4357), or email one...@mq.edu.au. 


For more technical details and to view all maintenance occurring this month visit the planned maintenance Wiki page.

Please note: In order to prepare for November's maintenance window there is a change freeze on all Change Requests from COB 4 November 2015 to COB 10 November 2015. No CRs will be implemented between these dates.

Notices will be visible within the next day on IT Status, student Notices, Teche and next week on This Week,  @mqu_it, @Macquarie_Uni Twitter and Facebook page.  


--

Information Technology |   Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539  |  F: +61 2 9850 1570 |  mq.edu.au

Macquarie University

CRICOS Provider Number 00002J. Think before you print. Please consider the environment before printing this email.

This message is intended for the addressee named and may contain confidential information. If you are not the intended 
recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Macquarie University.

Reply all
Reply to author
Forward
0 new messages