Planned IT maintenance window - Sunday 6 November 2016 and Dec/Jan change freeze

[IT Communications]

Dear Faculty General Managers and IT Managers,

 

Scheduled IT maintenance is taking place on Sunday 6 November from 6am to 10am. Faculty IT representatives should forward this information within your Faculty/Office to advise your colleagues.

• 6am - 7am - As part of continuing infrastructure upgrades, work is taking place to upgrade the backup connection to the Internet, there is no impact to systems or services.
  
• 8.30am - 10am - OneNet WiFi, wired network, telephones and Cardax access will be unavailable in building 29 Wally's Walk (X5B).

For a visual overview of which systems will and won't be affected during the maintenance window and projected timelines and ticket details, please visit the Planned Maintenance - 6th November 2016 Wiki page.

December and January change freeze

There will be a freeze on all changes from COB 12 December 2016 until COB 13 January 2017 due to the 18 December 2016 maintenance window and the Christmas/New Year period.

Please raise relevant CRs by COB 1 December so they can be reviewed/approved in time for the window. Also update the December planned maintenance window Wiki page with details of the change.

Stay current with what is happening:

 Notices will be visible to staff and students on the following… 

IT Status	www.itstatus.mq.edu.au
This Week	http://www.mq.edu.au/thisweek/
MyMQ	http://my.mq.edu.au/news/
Teche	https://teche.ltc.mq.edu.au/

 

Stay informed:

IT Maintenance Window calendar	http://bit.ly/1Z6zwbX
Real time notifications for operational status of all IT systems and services	https://itstatus.mq.edu.au
Twitter for breaking alerts and status updates	@mqu_it
Contact the IT Service Desk for personalised service	02 9850 HELP (4357), or email one...@mq.edu.au.

 

Best regards,

Amy

Information Technology |   Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539  |  F: +61 2 9850 1570 |  mq.edu.au

CRICOS Provider Number 00002J. Think before you print. Please consider the environment before printing this email.

This message is intended for the addressee named and may contain confidential information. If you are not the intended 
recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Macquarie University.