System and Network Maintenance Sunday 19 June 2016

[IT Communications]

Dear  IT Managers & General Managers,

Scheduled system and network maintenance is taking place on Sunday 19 June from 6am to 12pm. Work is being undertaken to carry out routine maintenance, as a result the following systems and services are impacted:

•  6am - 10am - On and off campus access to all university applications will experience intermittent outages up to one minute
• 9am-12pm - OneNet WiFi, OneNet Wired and telephones unavailable within the Australian Hearing Hub building 

Notices will be visible within 24 hours on…

IT Status Page	https://itstatus.mq.edu.au
Teche	https://teche.ltc.mq.edu.au/
@mqu_it	https://twitter.com/mqu_it

For a visual overview of which systems will and won't be affected during the maintenance window and projected timelines and ticket details, please visit the 19 June Planned Maintenance Window Wiki page.  

In order to prepare for June's maintenance window there is a change freeze on all Change Requests from COB 15 June to COB 21 June 2016 . No Change Requests will be implemented between these dates.

Please forward this information within your Faculty/Office to advise your colleagues.

Stay informed:

• Check the IT Maintenance Window calendar (http://bit.ly/1Z6zwbX), or subscribe here (http://bit.ly/1mHcX1d) for dates and times of planned Information Technology downtime windows for 2016 .
• Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
• Follow @mqu_it on Twitter for breaking alerts and status updates
• Contact the IT Service Desk on 02 9850 HELP (4357), or email one...@mq.edu.au. 

Best regards,

Information Technology |   Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539  |  F: +61 2 9850 1570 |  mq.edu.au

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