Priority One Incident - OneHelp Unavailable

[Help]

OneHelp Reference Number: TBA

 

Date and Time Reported: 19th March 2015, 08:00 hrs

Services Affected: OneHelp,

  

Impact: Staff/Students

 

Description: ONEHELP - Staff and Students are unable to access OneHelp. 'The requested application was not found on this server" 

Vendor has advised they've had to implement an emergency change and looking to get services returned ASAP

Next Update:  11:30

 

Distribution: Galaxy

For more information please contact the IT HelpDesk on ext 4357, or by return email.

Thank you for your patience during this service disruption.

Regards,

IT HelpDesk
Room 244, C5C Building
Macquarie University
NSW 2109 Australia
T: +61 2 9850 4357
F: +61 2 9850 1570

CRICOS Provider Number 00002J

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