Planned system maintenance window Sunday 6 December

[IT Communications]

Hi gal...@mq.edu.au,

 

There is a scheduled network and system maintenance window on Sunday 6 December 2015 from 4am to 4pm.

Maintenance is being undertaken to carry out essential network, load balancer, server update and firewall maintenance to improve network reliability, security and functionality. As a result the following services are impacted:

• Finance One

• SMSS (Student System)

• HR Online
• DataMart
• Wiki
• Truth
• Web Central
• CourseFinder/Handbook
• Sponsor OneID
• iLearn/iTeach
• iPrint

Access to university hosted systems and websites may be disrupted by intermittent outages for 5 to 10 minutes between 4am to 4pm. 

 

Stay informed:

• Check the IT calendar for dates and times of planned Information Technology downtime windows for 2015.
• Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
• Follow @mqu_it on Twitter for breaking alerts and status updates
• Contact the IT HelpDesk on 02 9850 HELP (4357), or email one...@mq.edu.au. 

 

For more technical details and to view all maintenance occurring this month visit the planned maintenance Wiki page.

Please note: In order to prepare for December's maintenance window there is a change freeze on all Change Requests from COB 2 December 2015 to COB 8 December 2015. No CRs will be implemented between these dates.

Notices will be visible within the next day on IT Status, student Notices, Teche and next week on This Week,  @mqu_it, @Macquarie_Uni Twitter and Facebook page.  

IT Communications

Information Technology |   Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539  |  F: +61 2 9850 1570 |  mq.edu.au

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