Priority One Incident Ticket MQ Websites extremely slow and assorted network issues

[Help]

OneHelp Reference Number: 681961

Date and Time Reported: 2nd Dec 2014, 09:00 hrs

Services Affected: Active directly, MQ HomePage, MyPassword and Library Webpages, 

       Wiki.mq.edu.au, Truth.mq.edu.au, HRIS, Unit Guides, WIKI, AMIS and TRIM Logon

  

Impact: Staff/Students

 

Description: 

• Multiple services across campus are currently either experience extremely slow response times or they are unavailable. Informatics are currently investigating. 

Next Update:  11:00

 

Distribution: Galaxy

For more information please contact the Informatics HelpDesk on ext 4357, or by return email.

Thank you for your patience during this service disruption.

Regards,
Informatics HelpDesk