System and Network Maintenance Sunday 18 September 2016

[IT Communications]

Dear Faculty General Managers and IT Managers,

Scheduled system and network maintenance is taking place on Sunday 18 September from 4am to 1.30pm. Faculty IT representatives should forward this information within your Faculty/Office to advise your colleagues. Work is being undertaken to continue infrastructure and network upgrades, as a result the following systems and services are impacted:

 

On and off campus access to applications:

• 4am to 12pm – All university applications will experience up to 5 intermittent outages that will last up to 10 minutes each.
  Telephones and off campus access to emails are unaffected.

OneNet and telephones:

OneNet WiFi, wired network and telephones will be unavailable in the following buildings:

• 7am to 8.30am - 12 Second Way (C5A)
  
• 9.30am - 11am - 3 Innovation Road (EMC)
  
• 12pm to 1.30pm - 4 Research Park Drive (BD)
  

Stay current with what is happening:

 

Notices will be visible to staff and students on the following… 

This Week		http://www.mq.edu.au/thisweek/
MyMQ		http://my.mq.edu.au/news/
Teche		https://teche.ltc.mq.edu.au/

For a visual overview of which systems will and won't be affected during the maintenance window and projected timelines and ticket details, please visit the Planned Maintenance - 18th September 2016 Wiki page.

Stay informed:

IT Maintenance Window calendar		http://bit.ly/1Z6zwbX
Real time notifications for operational status of all IT systems and services		https://itstatus.mq.edu.au
Twitter for breaking alerts and status updates		@mqu_it
Contact the IT Service Desk for personalised service		02 9850 HELP (4357), or email one...@mq.edu.au.

 

Best regards,

Information Technology |   Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539  |  F: +61 2 9850 1570 |  mq.edu.au

CRICOS Provider Number 00002J. Think before you print. Please consider the environment before printing this email.

This message is intended for the addressee named and may contain confidential information. If you are not the intended 
recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Macquarie University.