Planned system maintenance window Sunday 17 January 2016

[IT Communications]

Dear Galaxy,

Welcome back and Happy New Year!

There is a scheduled network and system maintenance window on Sunday 17 January 2016 from 5am to 10am.  Work is being undertaken to carry out essential Firewall and Data Centre maintenance.

• For a visual overview of which systems will and won't be affected during the maintenance window and projected timelines and ticket details, please visit the 17 Jan Planned Maintenance Window Wiki page. 
  

Notices will be visible in the next week on:

IT Status Page	https://macquarieuniversity.statuspage.io/
Student Notices	http://students.mq.edu.au/notices_events/notices/
Teche	https://teche.ltc.mq.edu.au/
Facebook	https://www.facebook.com/macquarieuni
@mqu_it	https://twitter.com/mqu_it
@Macquarie_Uni	https://twitter.com/Macquarie_Uni

Stay informed:

• Check the IT Maintenance Window calendar, or subscribe here for dates and times of planned Information Technology downtime windows for 2016 .
• Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
• Follow @mqu_it on Twitter for breaking alerts and status updates
• Contact the IT HelpDesk on 02 9850 HELP (4357), or email one...@mq.edu.au. 

For those looking to contact their student cohort directly, please see student specific communication below:

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Student specific communications

STARTS

Title: Planned system maintenance window Sunday 17 January 2016

There is a scheduled network and system maintenance window on Sunday 17 January 2016 from 5am to 10am.

Work is being undertaken to carry out essential Firewall and data centre maintenance. As a result the following services maybe impacted for between 5 to 10 minutes:

• iShare
• iParticipate
• iPrint
• iLab
• eStudent
• Units

Stay informed:

• Check the IT Maintenance Window calendar, or subscribe here for dates and times of planned Information Technology downtime windows for 2016 .
• Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
• Follow @mqu_it on Twitter for breaking alerts and status updates
• Contact the IT HelpDesk on 02 9850 HELP (4357), or email one...@mq.edu.au. 

Information Technology |   Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539  |  F: +61 2 9850 1570 |  mq.edu.au

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