Planned system maintenance window - Sunday 16 August 2015

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Aug 4, 2015, 10:16:34 PM8/4/15

to Galaxy, downtime

There is a scheduled network and system maintenance window on Sunday 16 August 2015 between 6am and 4pm.

Maintenance is being undertaken to carry out essential system maintenance to improve network reliability and comply with Microsoft support agreements. As a result it is anticipated that the following services will be impacted:

Access to building Y3A including OneNet WiFi/Wired and Telephony will be unavailable between 6am and 10am. If you require building access during this time please contact security on 02 9850 7112.
On campus access to OneNet WiFi will experience intermittent outages for up to five mins between 6am and 8am.
On and off campus access to most university systems will be disrupted between 6am and 9am and maybe affected by intermittent outages from 9am to 4pm.
Access to staff and student email, shared drives and storage.mq.edu.au will be unaffected between 9am and 4pm.

To find out more please:

Check the IT calendar for dates and times of planned Information Technology downtime windows for 2015.
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on Twitter for breaking alerts and status updates
Contact the IT HelpDesk on 02 9850 HELP (4357), or email one...@mq.edu.au.

For more technical details and to view all maintenance occurring this month visit the planned maintenance Wiki page.

Please note: In order to prepare for August's maintenance window there is a change freeze on all Change Requests between COB 12 August 2015 to COB 18 August 2015. No CRs will be implemented between these dates.

Notices will be visible within the next day on IT Status, student Notices, This Week, Teche, @mqu_it, @Macquarie_Uni Twitter and Facebook page.

For those looking to contact their student cohort directly, please see student specific communication below:

Student specific communication

STARTS

Planned system maintenance window Sunday 16 August 2015

There is a scheduled network and system maintenance window on Sunday 16 August 2015 between 6am and 4pm.

Access to building Y3A including OneNet WiFi/Wired and Telephony will be unavailable between 6am and 10am. If you require building access during this time please contact security on 02 9850 7112.
On campus access to OneNet WiFi will experience intermittent outages for up to five mins between 6am and 8am.
On and off campus access to most university systems will be disrupted between 6am and 9am and maybe affected by intermittent outages from 9am to 4pm.
Access to student email will be unaffected between 9am and 4pm.

To find out more please:

Check the IT calendar for dates and times of planned Information Technology downtime windows for 2015.
Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
Follow @mqu_it on Twitter for breaking alerts and status updates
Contact the IT HelpDesk on 02 9850 HELP (4357), or email one...@mq.edu.au.

ENDS
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Best regards,

Amy

Information Technology | Level 3, 75 Talavera Road

Macquarie University, NSW 2109, Australia

T: +61 2 9850 1539 | F: +61 2 9850 1570 | mq.edu.au

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