Hello all,
My company is experiencing what we are calling “double pin prompts” when end users have to use the badge feature for various authentication methods. Essentially, when a user goes to a website, certain internal websites ask for a badge followed by its pin. They’ll enter their pin, and then a follow up window will ask for their pin again.
After doing it twice, they’ll proceed as normal, however this used to be less common but now it’s more widely spread. I do know that I’m using these preferences policies:
My suspicion is that Firefox does it’s pin request, followed by charismathics doing its own. Was wondering if anyone experienced anything similar and any suggestions. I fear that disabling security.osclientcerts.autoload, Firefox won’t pull certificates from the Windows cert store to function properly (but perhaps that’s more in line with the ImportEnterpriseRoots policy?)
Thanks!
Victor
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