Yannis Juglaret
unread,Sep 30, 2025, 12:22:07 PMSep 30Sign in to reply to author
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to enter...@mozilla.org, Ruben Gomez, Benjamin Beurdouche, enter...@mozilla.org, Markus Kahle
Hi Ruben,
I was able to reproduce this issue on my machine and discussed it with peers. We believe the problem is caused by a failure to load resources stored on
assets.partzilla.com. Could you try loading
this url for example? If Firefox warns you of a security risk, please check the advanced details—does it mention
SEC_ERROR_UNKNOWN_ISSUER, or something else?
If you do see
SEC_ERROR_UNKNOWN_ISSUER, that matches the error I encountered. This typically happens with a misconfigured server when using a new Firefox profile. If you wait a few minutes, Firefox should
automatically preload the necessary intermediate CA certificates in the background (no action required on your part). Once that happens, the website should start working after a refresh—even though the server remains misconfigured. Could you confirm how long you've been using your current profile?
To be more precise: when Firefox connects to the server over TLS, it needs to verify the full certificate chain. In this case, the server is only sending the end-entity certificate (*.
partzilla.com). If properly configured, it would also provide the intermediate CA certificate (GoDaddy Secure Server Certificate (Intermediate Certificate) - G2). Since the server does not send this intermediate, Firefox must locate it on its own before the website can load correctly.
Please feel free to share more details if you think you’re running into a different issue than the one I’ve described here.
Best regards,
Yannis