Good evening.
Each year the Public Utilities Commission of Ohio (PUCO) issues its Special Reconnect Order (SRO). The SRO allows electric and natural gas customers of a PUCO-regulated utility to reconnect or avoid a disconnection of their service between Oct. 13, 2025, until April 15, 2026. There are no income restrictions, and it may be used one-time per utility for customers owing more than $175.
Municipal utilities and rural co-ops are not required to offer the SRO.
Learn more with OCC’s fact sheet: www.occ.ohio.gov/factsheet/special-reconnect-order. Attached is a poster and PNG for social media.
You can also learn more about other disconnection protections and assistance programs at www.occ.ohio.gov/utilityassistance.
Continued thanks for all you do!
Amy
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Amy Carles
Findlay, OH 45840
Office of the Ohio Consumers’ Counsel
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Andria Beach
Executive Director
Miami Metropolitan Housing Authority
Miami County Community Action Council
1695 Troy-Sidney Rd.
Troy, OH 45373