Special Reconnect Order available through April 15, 2026

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Amy.C...@occ.ohio.gov

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Oct 23, 2025, 7:40:39 PM (14 days ago) Oct 23
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Good evening.

Each year the Public Utilities Commission of Ohio (PUCO) issues its Special Reconnect Order (SRO). The SRO allows electric and natural gas customers of a PUCO-regulated utility to reconnect or avoid a disconnection of their service between Oct. 13, 2025, until April 15, 2026. There are no income restrictions, and it may be used one-time per utility for customers owing more than $175.

 

Municipal utilities and rural co-ops are not required to offer the SRO.

 

Learn more with OCC’s fact sheet: www.occ.ohio.gov/factsheet/special-reconnect-order. Attached is a poster and PNG for social media.

 

You can also learn more about other disconnection protections and assistance programs at www.occ.ohio.gov/utilityassistance.

 

Continued thanks for all you do!

Amy

 

 

 

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Amy Carles
Senior Outreach & Education Specialist


952 Lima Avenue

Findlay, OH 45840

(614)-387-2962

amy.c...@occ.ohio.gov

 

Office of the Ohio Consumers’ Counsel
65 East State Street, Suite 700
Columbus, Ohio 43215

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OCC-Special-Reconnect-Order-Poster-2025_0.pdf
OCC-SRO-AD-2025.png

Andria Beach

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Oct 24, 2025, 4:34:51 PM (13 days ago) Oct 24
to 'Amy Cain' via Collaborators

 

 

 

Andria Beach
Executive Director

Miami Metropolitan Housing Authority 

Miami County Community Action Council

 

1695 Troy-Sidney Rd.

Troy, OH 45373


P   937-335-7921

F   937-339-8905

 

miamimhacac.org

 

 

OCC-Special-Reconnect-Order-Poster-2025_0.pdf
OCC-SRO-AD-2025.png
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