Does anybody have technical or engineering contacts at uTorrent?

[Matt Mathis]

uTorrent has a significant number of clients that are going to have problems with the new MLab fleet as it continues to roll out.  If you have contacts please forward this message, and have them contact sup...@measurementlab.net (CC'd above).

Alternatively, if you are an uTorrent customer, please use their user support portal to file a ticket asking them to contact sup...@measurementlab.net.  The form asks for a lot of product specific information that non-customers (like me) can't provide.

Thanks,

--MM--

The best way to predict the future is to invent it.  - Alan Kay

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Matt Mathis  (Email is best)

Home & mobile: 412-654-7529 please leave a message if you must call.

[Livingood, Jason]

BitTorrent owns uTorrent. And I think BitTorrent may have been acquired by something called TRON, if that helps. 

What are the issues you expect to happen? 

Jason

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From: Matt Mathis <mattm...@measurementlab.net>
Sent: Friday, January 9, 2026 00:38
To: MLab discuss <dis...@measurementlab.net>
Subject: [EXTERNAL] [M-Lab-Discuss] Does anybody have technical or engineering contacts at uTorrent?

 

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[Matt Mathis]

At least one of the clients labeled uTorrent is using legacy services, mlab-ns and/or ndt5, which are not up to our current calibration standards.   We announced that we were going to turn them down a year ago, and we are finally getting around to it.   Furthermore, mlab-ns is now unmaintainable, because we can't rebuild it any more, so it is at risk of going down without warning.   We have one other partner organization that is still using the legacy services, and so we are still blocked for the time being.

Unfortunately the largest remaining groups of people using mlab-ns or ndt5 are all unidentifiable: either because the client name is blank, or they are "stranded users" who installed something years ago from a source who has long since updated their products.   These all show stable gradually declining traffic volumes.  We are pretty sure they don't know what services they are using, so we have no choice but to pull the rug out from under them.

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Thanks,

--MM--

Evil is defined by mortals who think they know "The Truth" and use force to apply it to others.