Magnolia App does not show referenced Images anymore

[Christoph Damm]

Hi guys,

I'm having an issue here with one of our customers.

Customer uses Magnolia since a while (shame on us it's still 5.5.1, migration will happen soon as the project is not really big)  without issues (~ 5years).

In this context we use Magnolia headless, we only have a few apps to store product data (description, images) and fetch those from our Frontend.

However, since a reboot of the shared server (not caused / because of this client) I have the following situation:

Within our app we have a tab defined where user can upload several "additional images", looks like this:

- name: images
  label: Images
  fields:
    - name: additionalImages
      class: info.magnolia.ui.form.field.definition.MultiValueFieldDefinition
      label: Upload additional images
      transformerClass: info.magnolia.ui.form.field.transformer.multi.MultiValueTransformer
      field:
        name: additionalImage
        appName: assets
        label: Image
        targetWorkspace: dam
        class: info.magnolia.ui.form.field.definition.LinkFieldDefinition
        identifierToPathConverter:
          class: info.magnolia.dam.app.assets.field.translator.AssetCompositeIdKeyTranslator
        contentPreviewDefinition:
          contentPreviewClass: info.magnolia.dam.app.ui.field.DamFilePreviewComponent

Now, within this app (and the above tab) NO images are shown anymore.

However when I look at the JCR for this item I can still see the stored images (references to jcr uuid). I checked image in dam app/workspace and the expected image is there under the same uuid. 

Also the frontend (which gets the image links via api) still gets the right reference and shows the image.

So I'm sure the data is there, however it is just not shown within the app.

If I add a new entry within the app and select images it also works fine.

Log files do not show anything when I access the app.

Anybody that can give me an advise how to get closer to this issue?

Tried rebooting / clearing indexes too already without effect.

Underlaying DB is an oracle db.

Thanks and cheers

Christoph

[Mikaël Geljić]

Hi Christoph,

Can you elaborate on what is missing more precisely? Just the images or the entire multifield entries (i.e. trash icons are also missing)?

Few things you can check:

* Does the storage structure differs, between a new and an old content item? Using the JCR browser or JCR tools app. I assume you see a few multi-value properties of asset keys such as jcr:<uuid>

* Could it be an imaging issue—is it happening regardless of image formats? Try flushing the imaging workspace maybe?

* Styling issue in the multi-field? Could it be that the entries are there in the DOM but not visible for other reasons?

Hope this helps,

Mika

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