User login failure with authentication DBAuth vs local

[Mobley, Tyler]

Hi All,

 

I’ve got what’s probably a simple issue, but I’m not seeing anything about it in the docs.

 

We have a new intern for whom I am creating an account on our 4.1 AS instance. When I do so, there is a blank, grayed out ‘Authentication’ field on the user creation form. Upon creation, that new user has an authentication type of ‘local’ whereas all our other users have type ‘DBAuth’. When this user goes to login, they receive a login failed error. I’m creating this user while logged in to my full administrator account and going to System > Manage Users. Am I missing something very obvious here?

 

Thanks!

 

Tyler Mobley

Digital Services Coordinator

College of Charleston Libraries

[Michelle Paquette]

Hi Tyler,

If I recall correctly when we have new users they have to first use their SSO to sign in, which creates the user, and then we assign permissions after that. Could this be the issue?

Michelle

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Michelle Paquette

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Smith College

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mpaq...@smith.edu

[Mobley, Tyler]

Thanks, Michelle. Our instance has so few users at this point that we’re not configured to use SSO. Just the standard MySQL database authentication.

 

Thanks,

 

Tyler Mobley

Digital Services Coordinator

College of Charleston Libraries

 

From: Michelle Paquette <mpaq...@smith.edu>
Date: Thursday, August 21, 2025 at 1:40 PM
To: Mobley, Tyler <mob...@cofc.edu>
Cc: archivesspac...@lyrasislists.org <archivesspac...@lyrasislists.org>
Subject: Re: [ArchivesSpace Users Group] User login failure with authentication DBAuth vs local

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[Blake Carver]

When you first create a user it has an authentication type of ‘local’ , after they login that just changes to type ‘DBAuth’. 

My guess would be that password is just wrong, I don't think it's related to being "local" because (if I remember right) that pretty much just means "didn't login yet".

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From: archivesspac...@lyrasislists.org <archivesspac...@lyrasislists.org> on behalf of Mobley, Tyler <mob...@cofc.edu>
Sent: Thursday, August 21, 2025 1:44 PM
To: Michelle Paquette <mpaq...@smith.edu>

Cc: archivesspac...@lyrasislists.org <archivesspac...@lyrasislists.org>
Subject: Re: [ArchivesSpace Users Group] User login failure with authentication DBAuth vs local

 

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