Redirect Loop when accessing sandbox.logicahealth.org

[Artem Durytskyy]

Hi,

Earlier this morning we started seeing an endless redirect loop when attempting to access andbox.logicahealth.org

Furthermore when attempting to log in via auth.logicahealth.org, we are seeing 504 Gateway Timeouts.

Can these issues please be looked at. Thank you!

[Artem Durytskyy]

Apologies for the direct add, but wanted to raise visibility about the issue to Michael. Thank you!

[Anna Grishkan]

Adding to these - also seeing errors about connecting to database and TypeError: NetworkError when attempting to fetch resource.

[Artem Durytskyy]

Hi folks, 

Wanted to bump this question/report one more time for additional visibility as Logica Sandbox is continuing to be impacted. Thank you!

[Pallavi Darbhamulla]

Any updates or ETA on when this is likely to get fixed?

[Helen Denisenko]

Checking in again on any updates on this. We're still seeing the redirect loop and it's blocking a lot of our development. If there are any updates or if anyone has started looking in to this issue please let us know.

Thank you for the help on this issue.

[Viet Nguyen]

Yes. We are actively working on a resolution.

Viet Nguyen, MD

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From: Helen Denisenko <helen.d...@flatiron.com>
Sent: Thursday, August 17, 2023 7:10 AM
To: Logica FHIR Developer Discussion Forum <deve...@logicahealth.org>
Cc: Pallavi Darbhamulla <pallavi....@gmail.com>; Artem Durytskyy <adury...@flatiron.com>; Anna Grishkan <anna.g...@wolterskluwer.com>; mdube...@hl7.org <mdube...@hl7.org>; Helen Denisenko <helen.d...@flatiron.com>
Subject: [logica-developer] Re: Redirect Loop when accessing sandbox.logicahealth.org

 

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[Shaung Liu]

Hi Dr Nguyen,

Any updates or insights on what's causing the Logica issue? Happy to help anyway we can.

Best,

Shaung

[Viet Nguyen]

Yes, we are actively working on diagnosing and resolving the issue. 

V

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From: Shaung Liu <sha...@gmail.com>
Sent: Friday, August 18, 2023 10:56:48 AM

To: Logica FHIR Developer Discussion Forum <deve...@logicahealth.org>

Cc: Viet Nguyen <Vi...@hl7.org>; Pallavi Darbhamulla <pallavi....@gmail.com>; adury...@flatiron.com <adury...@flatiron.com>; Anna Grishkan <anna.g...@wolterskluwer.com>; Helen Denisenko <helen.d...@flatiron.com>; Michael Dubendris <mdube...@hl7.org>
Subject: Re: [logica-developer] Re: Redirect Loop when accessing sandbox.logicahealth.org

 

[Helen Denisenko]

Morning folks - any updates on the ETA for getting the sandbox working again? As of this morning we're still seeing the infinite refresh.