Missing billing information in client only payments

[Michael Stenskjær Christensen]

Moving over to the new Checkout solution I have run into the following problem.

I use Stripe to collect payments for members in a small association, and this means that with the legacy Checkout that combines client and a small bit of server-side logic I can process payments on members very easily. I am able to get an overview of all the members who have paid in the Dashboard > Customers section because the "Cardholder name" is included as the name of the person who pays. I need that name to check which members have paid their membership.

Moving over to the new clinet only checkout (which I would love to use, i.e. getting rid of the server logic) I no longer see the name of the person who pays in the Dashboard.

Even when I enable `billingAddressCollection` in the client (billingAddressCollection: 'required') on the parameter object of `stripe.redirectToCheckout` the data is not saved in the customer data that I see on the Dashboard.

It is implemented as a very close immitation of the client only Checkout process described in https://stripe.com/docs/payments/checkout/client.

This screenshot from my test dashboard illustrates what I want to achieve.

Is that possible with a client only Checkout solution?

[Remi J.]

Hello Michael,

The second column is currently showing the Customer's description. If you click on `Description`, it's a dropdown and you can choose a different field as the default. If you choose Cardholder's Name in the list then you will be able to see the names collected by Checkout.

Hope this helps!

Remi

--
To unsubscribe from this group and stop receiving emails from it, send an email to api-discuss...@lists.stripe.com.

[Michael Stenskjær Christensen]

Welll actually no. When I select the name as you describe I don't see the name of the card holder (I believe I have attached a picture here)

. 

Oddly enough, I actually do see it when I browse the payments and read the details of a specific payment. But in the list of customers, there is nothing. When I do a full export of all the data of the customers table I don't see the name anywhere in the CSV.

So this could kind-of work, but I would like to get the information in the context of customers too. When I look at the details for the payment I even see the customers name in the card detailing the customer (in the attached picture it is "Name Hello"). When I exporet this, I do see the name in the CSV too.

This seems strange to me.

[Remi J.]

Hello,

Thanks for following up, that does sound strange. I'd recommend reaching out to our support team to discuss this since it's more related to the Dashboard and they would need to look at specific charges in your Dashboard to investigate.

You can contact them here: https://support.stripe.com/contact

Best,

Remi