Notifications of Card Cancellations

[Eugenia]

If a customer cancels her credit card on file for a subscription, is there a way that Stripe could notify me prior to attempting to charge the card? 

[Matthew Arkin]

Nope 

Sent from Outlook

On Fri, Jun 12, 2015 at 12:58 PM -0700, "Eugenia" <ek...@classpass.com> wrote:

If a customer cancels her credit card on file for a subscription, is there a way that Stripe could notify me prior to attempting to charge the card? 

--
You received this message because you are subscribed to the Google Groups "Stripe API Discussion" group.
To post to this group, send email to api-d...@lists.stripe.com.
Visit this group at http://groups.google.com/a/lists.stripe.com/group/api-discuss/.

To unsubscribe from this group and stop receiving emails from it, send an email to api-discuss...@lists.stripe.com.

[Jon Crump]

Isn't this possible through webhooks, you can get a notification if a customer updates their information.
I've started working on web app to handle these webhook notifications (http://www.mowoca.com)

[Jigar Dhulla]

If cancellation mean deletion of card from customer then yes, customer.source.delete event is triggered when source(card) is deleted. More details: https://stripe.com/docs/api#event_types

--

You received this message because you are subscribed to the Google Groups "Stripe API Discussion" group.
To post to this group, send email to api-d...@lists.stripe.com.
Visit this group at http://groups.google.com/a/lists.stripe.com/group/api-discuss/.

To unsubscribe from this group and stop receiving emails from it, send an email to api-discuss...@lists.stripe.com.

--

Regards,

Jigar Dhulla

[Matthew Arkin]

I believe Jon is referring to the customer calling their bank / credit card company and closing the account. In this case, Stripe is not notified by the bank about the closure and the notification would happen via the charge.failed webhook when the card declines. Some banks will send Stripe a note that a card has been updated (for instance a new card number or expiration date), in this case you'd get a customer.source.updated event.

Matt

[Jon Crump]

No I'm not referring to any phone calls made by anyone!