Migrating Customers from one currency to another

[Cam Langsford]

Hi guys, I'm getting the error Can't combine currencies on a single customer when trying to apply a new subscription to a customer who had another subscription in a different currency. So I know that the customer has a field on it called currency. But my customer needs to be charged in a different currency now. I read in previous posts that there was the intention to introduce the ability to migrate a customer from one currency to another. Is this possible yet?

Thanks

[Jim Danz]

Hi Cam,

Unfortunately, migrating a customer from one currency to another is
not yet possible. If this is blocking you, we may be able to do
something one-off to help. Feel free to email me offlist letting me
know your Stripe account email address and specifically what use case
you need to support, and I'll take a look and see what I can do.

Thanks for the patience here!
Jim

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[Jack Zhou]

I didn't realize this wasn't possible. Is this a planned feature?

I can't speak for Cam, but for me the use case is dealing with customers who move/travel when we have localized pricing, e.g. a customer signs up in the US, gets charged a USD price, cancels, then moves to Europe, and tries to sign up again, but this time, because of our regional pricing policy we would like to charge a EUR price. One workaround would be to charge USD based on the customer's existing currency; another would be to delete and recreate the customer with a new currency -- neither of which is ideal. I realize this is a rare edge case, but one that ends up being painful to deal with when it does come up.

Jack