Elements forcing a postal code

[Cory]

Elements seems to be handling ZIP/postalcodes incorrectly. This issue occurs only when you are using the Elements API in split-up parts, such as Card Number, ZIP, and CVC, as opposed to using the all-in-one solution that they offer.

If you go to the Stripe elements example page located here: https://stripe.com/elements/examples

And take a look at example 2 (the one with the yellow Pay button), it forces the user to input a postal code even when the country tied to the credit-card does not use one (Hong-Kong, for instance).

You can easily test this using Stripe's own International Test Card Numbers.

If you try to click the Pay button without entering a zip, you get the error,

Your postal code is incomplete.

which is incorrect.

You can see that here:

Many countries simply don't require a postcode - so this seems to be a pretty big issue. The API seems to be able to determine the internationalization of the card, because the all-in-one examples HIDE the zip field for this case. Hoping there is a solution - or a fix. Thanks!

[Remi J.]

Hey Cory,

Thanks for the detailed report! We're looking into it and I'll follow up once I've synced with our engineering team!

Best,

Remi

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[Michelle Bu]

Hey Cory,

We just released a change that fixes this issue -- going forward, filling in the postalCode Element will only be required in countries where postal code verification is meaningful.

Hope this helps!

Michelle

[Cory Tyburski]

Hi there,

Thanks for letting me know!