SeaMonkey 1.1.12

[Jackie Serna]

I am still using Seamonkey 1.1.12 and up until last week I could send and receive mail.

Now I can only send, I cannot receive and get pop up saying cannot connect to pophm.sympatico.ca as it uses a different protocol. 

Also I have emails for years in various folders under the user name which are all now empty folders. I can go to my users, name,  app data, roaming, mozilla, profile, default and see all my emails but cannot open them or try to extract them back into the folders.

I am using windows 10............I have tried my service provider for help, taken pc to computer store, and googles away but cannot find any answers other than to install another email client then try to extract  or access thru browser (Bell).

Not sure if I have provided enough details but anyone have any idea how to revert back to what it was.

[Philip Taylor (RHBNC)]

Do nothing until you have carried out a full backup of your disk(s).  Then, and only then, try upgrading to the most recent Seamonkey, checking with pophm.sympatico.ca exactly what protocols they now need, and then seek advice here as to whether those protocols are supported in the most recent Seamonkey (they probably are), and if so, how to switch to using them.
--
Philip Taylor

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[dc]

An older gentleman that I know, Bill, is having the same error message. His PC is quite old & uses Windows
Live Mail with Windows 7. I talked to a Bell tech & he said that they recently updated their system &
that now you need a minimum of Windows 10 to be able to receive mail. Bill is going to see if his old PC
can be updated to Windows 10.

I'm not sure if that will solve his problem as you said that you are running Windows 10 & having the same issue.
I guess that we can thank Bell for this latest problem.

Dave

[Riccardo Mottola]

Hi,

Jackie Serna wrote:
> I am using windows 10............I have tried my service provider for
> help, taken pc to computer store, and googles away but cannot find any
> answers other than to install another email client then try to
> extract  or access thru browser (Bell).

I think SeaMonkey 1.1.12 is just too old, most probably it cannot use
more recent TLS versions.

If you have windows 10, you can run latest SeaMonkey, as I am doing. A
specific reason not to upgrade?
Since there are so many intermediate versions, I would perform a gradual
upgrade.

Riccardo

[Riccardo Mottola]

Hi,

dc wrote:
> /An older gentleman that I know, Bill, is having the same error
> message. His PC is quite old & uses Windows//
> //Live Mail with Windows 7. I talked to a Bell tech & he said that
> they recently updated their system &//
> //that now you need a minimum of Windows 10 to be able to receive
> mail. Bill is going to see if his old PC//
> //can be updated to Windows 10.//
> //
> /

I think that is bogus, as long as you can run a recent enough verson of
SeaMonkey, the OS is not important. The issue is if you cannot run a
recent enough version of SM, but Windows 7 will.

Riccardo

[Nuno Silva]

The requirement of "Windows 10" is most likely indeed bogus, and
suggests, I think, either a misunderstanding (maybe that's a requirement
to get a newer Windows bundled mail application?) or a clueless user
support person.

What probably happened is that either the server-side software changed
or had its configuration changed and the access settings you were using
no longer work. Whether you can make it work with 1.1.12 or not will
probably depend on what the currently allowed settings are on the server
side.

--
Nuno Silva
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