Oh... completely agree. And I love that book.
I think this is just a classic case of email coming across harsh...
I didn't intend it that way :)
I was trying to give constructive criticism. So if it came across harsh then mea culpa.
I wish there were an easier way to do this via email but sometimes you imply things that weren't meant.
I just noticed, this problem, and dashed off a quick email to help you guys out. Didn't intend anything negative!
Onward!