ANNOUNCEMENT Network Support During Winter Holidays

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Isaac Orr

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Nov 17, 2025, 11:38:46 AMNov 17

to ucb-net-announce lists.berkeley.edu

Campus network, voice, cellular, and security video services will be supported on a critical, emergency-only basis starting Monday, Dec. 22, and through the holiday period. We will resume normal business day service on Monday, Jan. 5.

During this period, only serious issues impacting major campus services, large sections of the community (such as an entire building), or life safety will be addressed. Requests for new or modified services during this period will be delayed. If you experience a serious voice, cellular, or networking problem impacting a department or many users, please contact us at (510) 664-9000 and select the appropriate option to report your issue and leave contact information for follow-up from our team.

For more information on Berkeley IT support during the winter holiday period, please see https://technology.berkeley.edu/news/campus-tech-support-during-winter-holidays

For more information on how to obtain network support, please see https://berkeley.service-now.com/itservicehub?id=kb_article&sysparm_article=KB0015082

Berkeley IT

Isaac Simon Orr, (he/him/his), Senior Manager

Network Services
Phone: (510) 643-9837 | Email: io...@berkeley.edu | Slack: ucbpi.slack.com