RE: Cannot delete the batches

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Sau Wai Ivy Ng

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Sep 15, 2025, 10:04:00 AM9/15/25

to OES 技術支援及交流平台 OES Technical Support and Exchange Platform

I have created a batch for testing purpose and I wish to delete it.

But the system "cannot delete". Any reasons behind?

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OES 技術支援及交流平台 OES Technical Support and Exchange Platform

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Sep 15, 2025, 10:59:04 PM9/15/25

to OES 技術支援及交流平台 OES Technical Support and Exchange Platform, Sau Wai Ivy Ng

Dear Ivy,

Due to system data and cache, a batch cannot be deleted if some operations have been done in it.

If you have distributed the Competitor Portal link, but would like to stop users from enrolling through it, please set an enrolment collection deadline earlier than today.

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