Realview Pro app broken?

[Jordan Clark]

Noticed yesterday that I can't connect to my system via the mobile app...

Just spent 3 hours troubleshooting it...and still no good.

I can connect via my port forward I have setup...and locally....but the app says device disconnected (-320)

This system is beginning to drive me up the wall.....and I'm a union electrician, that installs commercial and industrial CCTV, Burg, Access, and Intercom systems daily...so I'm hardly a stranger to the stuff..LOL

Really upsetting honestly. 

I mean...in this day and age...to not have a reliable mobile app? It's insane.

I can autonomously take off, fly a mission, and land a drone I built, for 200 dollars total...using a free app from the app store...but yet I cant reliably check on my home with a 700 dollar camera system....insane. 

[Chris Rosencutter]

After a lot of work, I finally got the resolution to this.  I contacted GW Security and they have an alternative app to replace Realview Pro, it's called "BCS View".  If you get that app, and then click "About", there is a place to "Log In".  Log in using your old Realview Pro credentials, and then your devices will auto-populate.  Worked like a charm for me.