Possible inconsistencies in member tools meeting attendees lists?
Aaron Gable
Aaron
Martijn Katerbarg
Hi Aaron,
Thanks for reporting this.
The case you had two weeks ago had a fairly simple solution, and was actually expected behavior. In that case, the member in question was logged into Webex using an email address that was not known by the member-tools. As such, it was unable to make the correlation to a specific user.
For that, the tooling has some reporting in place, for one it sends out an email to notify of the “unknown” user (Something that still needs to be updated to email the group chairs). Additionally, the button “Refresh Attendees from WebEx” would also list these under the “Missing Attendees” header, when clicked. Those however are not added through the copy button.
Additionally, the tooling also has the option for “email aliases” to be added to accounts, so any such appearance will be registered correctly next time around. That’s probably why you saw the difference in names two weeks ago, I had added the email alias between your first and second try based on the notification.
The behavior you see today however has me a bit confounded. Did you also see a difference in registered names today, or only in the dashes?
As far as I’m aware, the copy button should always present the list without dashes, whereas the attendees list itself, as presented in the webinterface, does have the dashes.
Regards,
Martijn
From: 'Aaron Gable' via Infrastructure (CA/B Forum) <infrast...@groups.cabforum.org>
Date: Thursday, 22 August 2024 at 17:26
To: infrast...@groups.cabforum.org <infrast...@groups.cabforum.org>
Subject: [Infrastructure] Possible inconsistencies in member tools meeting attendees lists?
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Dimitris Zacharopoulos (HARICA)
Would it be possible to list the "unknown" members on the list of attendees so the Chair or Vice Chair can resolve these before the minutes are out? This issue might also affect the quorum calculations so I think it's important to have as much alerting and transparency as possible.
Thanks,
Dimitris.
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Aaron Gable
Hi Aaron,
Thanks for reporting this.
The case you had two weeks ago had a fairly simple solution, and was actually expected behavior. In that case, the member in question was logged into Webex using an email address that was not known by the member-tools. As such, it was unable to make the correlation to a specific user.
For that, the tooling has some reporting in place, for one it sends out an email to notify of the “unknown” user (Something that still needs to be updated to email the group chairs). Additionally, the button “Refresh Attendees from WebEx” would also list these under the “Missing Attendees” header, when clicked. Those however are not added through the copy button.
Additionally, the tooling also has the option for “email aliases” to be added to accounts, so any such appearance will be registered correctly next time around. That’s probably why you saw the difference in names two weeks ago, I had added the email alias between your first and second try based on the notification.
The behavior you see today however has me a bit confounded. Did you also see a difference in registered names today, or only in the dashes?
As far as I’m aware, the copy button should always present the list without dashes, whereas the attendees list itself, as presented in the webinterface, does have the dashes.
Martijn Katerbarg
Aaron, Dimitris,
> Would it be possible to list the "unknown" members on the list of attendees so the Chair or Vice Chair can resolve these before the minutes are out? This issue might also affect the quorum calculations so I think it's important to have as much alerting and transparency as possible.
> In that case I think I agree with Dimitris' proposal that unrecognized attendees be surfaced in the list, so that the person putting together the minutes can see that there were some potential anomalies and be prompted to refresh the list or reach out to the attendees to identify them.
Yes, we can make that update. So far, notifications of unknown members have been sent to me to make sure the system works, but I think it’s about time we let that go to the chairs 😉. They then get a notification after the meeting, and need to act accordingly. I’ll make sure some instructions are added.
Additionally we could show a better warning on the Attendees page when unknown members are discovered, as a good warning to minute takers.
> I'm really not sure what's going on here.
There’s some JS stuff ongoing there. I’ll have a look at the code in the morning to see if something could be causing that. Thanks for the details!
Regards,
Martijn
From: 'Aaron Gable' via Infrastructure (CA/B Forum) <infrast...@groups.cabforum.org>
Date: Thursday, 22 August 2024 at 18:35
To: infrast...@groups.cabforum.org <infrast...@groups.cabforum.org>
Subject: Re: [Infrastructure] Possible inconsistencies in member tools meeting attendees lists?
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On Thu, Aug 22, 2024 at 9:06 AM 'Martijn Katerbarg' via Infrastructure (CA/B Forum) <infrast...@groups.cabforum.org> wrote:
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Martijn Katerbarg
New instructions have been added to https://member-tools.cabforum.org/help
Additionally, missing attendees will now be shown every time when a meeting page is opened (which does a live check against the WebEx API). An example of this can be seen on https://member-tools.cabforum.org/meeting/355. (I’ll register this email address properly in a few days in case folks want to review. This registration does not affect Quorum).
>> I'm really not sure what's going on here.
This ”dashes” issue has now also been fixed!
Remaining is the email send-out to Chairs, something I’ll get done in the next week or so. I’ll send out an email to all chairs and vice-chairs once this has been done.
Regards,
Martijn
To view this discussion on the web visit https://groups.google.com/a/groups.cabforum.org/d/msgid/infrastructure/SA1PR17MB65030D99163BB8CB5C50353FE38F2%40SA1PR17MB6503.namprd17.prod.outlook.com.