(#851) Launch problem

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Aix Ynov Campus

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Aug 31, 2022, 5:31:06 AM8/31/22
to crowd...@golaem.com, costalu...@gmail.com
Submitted on Wednesday, August 31, 2022 - 11:29
Submitted by anonymous user: 78.196.253.85
Submitted values are:

First Name: Lucas
Last Name: COSTA
Company: Aix Ynov Campus
Status: Non-Commercial
Email: costalu...@gmail.com
Emails to CC:
Golaem Version: 8.14
Maya Version: 2022
Python Version: Python 2
OS: Windows
Distribution:
Renderer:
Other DCC: Hello! After installation, Maya does not recognize the file and
therefore does not launch golaem once in the software. So it pro
Subject: Launch problem
Attachment:
Details:
Hello!

After installation, Maya does not recognize the file and therefore does not
launch golaem once in the software. So it probably can't read the file to
activate but even after all the tricks the plug-in doesn't work. Even when I
tried with the trial version, maya does not want to display golaem no matter
what. I tried to move the files and change the arnold version but nothing
works, the plug-in doesn't launch.




The results of this submission may be viewed at:
https://golaem.com/node/250/submission/6362

Nicolas Chaverou

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Aug 31, 2022, 5:34:34 AM8/31/22
to crowd...@golaem.com, costalu...@gmail.com
Hi,

Can you please copy the error messages you got from Maya ?
You're mentioning you're having Maya 22 and Python 2. Have you installed the Golaem 8.1.4 Python 2 package for Maya 2022
Best,


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Nicolas Chaverou

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Aug 31, 2022, 5:43:41 AM8/31/22
to Lucas Costa, Golaem List
Please keep the Golaem support email cced

The error message you attached does not prevent Golaem to load. It's an issue with mtoa which has been fixed in recent versions
You can just ignore it and load Golaem from the plugin manager
Let us know if there are error when actually loading Golaem

On Wed, Aug 31, 2022 at 11:37 AM Lucas Costa <costalu...@gmail.com> wrote:
Hello!

Here is the error message that Maya shows me when I run it without touching anything after installation! And yes, I think I got the right version of Golaem!

Nicolas Chaverou

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Aug 31, 2022, 5:52:36 AM8/31/22
to Lucas Costa, Golaem List
Hey,

Sorry I gonna insist: Please keep the Golaem support email cced
Just reply all to support emails

Only, the error messages will be there in a loop?

You can get rid of it by installing the right version of GOlaem for Mtoa

On Wed, Aug 31, 2022 at 11:49 AM Lucas Costa <costalu...@gmail.com> wrote:
Okay, Golaem is up and running! I'll start working on my side! Only, the error messages will be there in a loop?

Thanks for helping me !
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