(#593) Golaemisator not launched

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Toei Animation

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Nov 4, 2021, 5:30:49 AM11/4/21
to crowd...@golaem.com, kitaguch...@toei-anim.co.jp
Submitted on Thursday, November 4, 2021 - 10:30
Submitted by anonymous user: 126.249.4.62
Submitted values are:

First Name: Kazuya
Last Name: Kitaguchi
Company: Toei Animation
Status: Customer
Email: kitaguch...@toei-anim.co.jp
Emails to CC:
Golaem Version: Golaem7.3.12
Maya Version: 2020
OS: Windows
Distribution:
Renderer: Arnold
Other DCC:
Subject: Golaemisator not launched
Attachment:
Details:
Hi,
I have used Golaem7.1.1.1 on Maya2018.
Now since I need to use Maya2020 and then Golaem7.1.x doesn't support
Mayaa2020, I installed Goalem7.3.12 on Maya2020sp2.
But Golaemisator did not launch at all.

It geneareted the following message:

glmGolaemisatorCmd;
// Golaemisator;
// Error: line 1: Cannot find procedure "glmGolaemisatorCmd". //


If I tried to Golaem7.3.1 on Maya2020sp2,it worked well.
I think Golaem7.3.12 have a bug right?
If not so,how can I fix?




The results of this submission may be viewed at:
https://golaem.com/node/250/submission/4775

Nicolas Chaverou

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Nov 4, 2021, 11:18:15 AM11/4/21
to crowd...@golaem.com, kitaguch...@toei-anim.co.jp
Hey there,

See answers below inlined:

Good to hear from you, hope you're doing well

This error message usually happens if the Golaem plugin is not loaded
Can you check it is correctly loaded in the Script Editor ?
If yes, can you try other icons in the Shelf and see if they error too ?

Let us know how it goes :)

 


If I tried to Golaem7.3.1 on Maya2020sp2,it worked well.
I think Golaem7.3.12 have a bug right?
If not so,how can I fix?




The results of this submission may be viewed at:
https://golaem.com/node/250/submission/4775

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北口量也

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Nov 4, 2021, 9:54:13 PM11/4/21
to Nicolas Chaverou, crowd...@golaem.com
Oh,Thank you!
glmCrowd.mll was not loaded while Golaem shelf appeared.
It worked when loaded.

--
Kazuya Kitaguchi

TOEI ANIMATION Co.,Ltd.


2021年11月5日(金) 0:18 Nicolas Chaverou <nicolas....@golaem.com>:
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