Great, happy to help.
On 6/9/2022 1:28 PM, Robert Henning wrote:
> This worked!
> Thank you very much!
> On Thu, Jun 9, 2022 at 10:44 AM Michael Link <ml...@globus.org
> One other thing before recreating the share -- make sure you deactivate
> the host endpoint from the details page and are forced to log in
> again to
> MyProxy server. Otherwise the cert from the old configuration may
> get used.
> On 6/9/2022 10:32 AM, Michael Link wrote:
> > Hi Rob,
> > I looked into your endpoint and it looks like this is an issue we've
> > seen before on some endpoints that started out on an early GCSv4
> > and then renewed the original MyProxy CA certificate.
> > The easiest fix is to remove or #comment out the
> > `certificate_issuer_subca_certfile` line from
> > /var/lib/globus-connect-server/myproxy-server.conf, and then
> restart the
> > myproxy-server service.
> > You'll need to recreate the share.
> > If you still have issues after that, please follow up at
> > sup...@globus.org
> > Mike
> > On 6/9/2022 8:39 AM, Robert Henning wrote:
> >> Hi Jack,
> >> Thanks for the response. I checked the ntp settings on the
> server and
> >> found that it was unsynchronized. I restarted the service and it
> >> synchronized again but it still didn't work. I let it go
> overnight but
> >> it is still not working.
> >> If you or anyone else has any ideas, I would appreciate it.
> >> Thanks,
> >> Rob
> >> On Wednesday, June 8, 2022 at 4:14:42 PM UTC-5 kor...@globus.org
> >> Hi Rob,
> >> Have the endpoint admin make sure that ntp or some other time
> >> synchronization service is running on the endpoint. It appears
> >> that its clock is behind. If you wait a while after
> activation, the
> >> error may go away as well.
> >> - Jack
> >> On Wed, Jun 8, 2022 at 4:04 PM Robert Henning
> >> wrote:
> >> I've been using globus for many years with very few
> problems but
> >> this error popped up today when someone tried to access
> >> data. Can anyone tell me how to fix it. Unfortunately,
> I'm still
> >> running V4.
> >> Command Failed: Error (login)
> >> Endpoint: /mnt/beegfs/data/chen_2206/
> >> (2fe8f6f8-e696-11ec-9bd1-2d2219dcc1fa)
> >> Server: helix.cars.aps.anl.gov:2811
> >> <http://helix.cars.aps.anl.gov:2811