Collection deleted- can't recreate

[Jeffrey Anderson]

I've had a shared collection that I've been using for three years to transfer data to a remote site.

As of about a week ago (after a globus software update and reboot), I get the message that the collection (managed by me) has been deleted.

My storage endpoint still shows up under GCP.  I still seem to be the owner, and have all the appropriate consents, but I don't seem to be able to manage the GCS endpoint with the CLI anymore, or create collections.  I get

An API Error Occurred
HTTP status: 403
code:        permission_denied
message:     None of your identities have been granted a role to access this resource

'globus session show' indicates that my usual identities are all authenticated.

I'm not quite sure what happened or where to look next.  Could this be related to the migration from data.globus.org to gaccess.io or something?   This has worked basically without intervention for three years now.

Any pointers on what I should check would be appreciated.

Thanks,

Jeff Anderson

[Karl Kornel]

Hi Jeff,

Is this Globus Connect Personal or Globus Connect Server?  In the case of Globus Connect Server, the last step in the upgrade process is to run `globus-connect-server endpoint upgrade` as root.  Did you run that?

If running that does not fix the problem, then I suggest opening a Globus support ticket ASAP.

 

~ Karl

From: dis...@globus.org <dis...@globus.org> on behalf of Jeffrey Anderson <jdand...@lbl.gov>
Date: Monday, May 11, 2026 at 12:12 PM
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Subject: [Globus Discuss] Collection deleted- can't recreate

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[Jeffrey Anderson]

Hello Karl:

Thanks for your advice.

This is Globus Connect Server.  I've run 

globus-connect-server endpoint upgrade

and it completed without complaint, but that doesn't help.

It appears that my endpoint still exists, but I'm no longer recognized as the owner, and the storage-gateway and associated collection have been deleted.  I'll file a ticket with Globus support.

Thanks again,

--

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Jeffrey Anderson                        | jdand...@lbl.gov
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