Globus won't connect to local external hard drive

[Andrew Morris]

I'm trying to use Globus to transfer files from a remote computing cluster to a local external hard drive connected to my laptop. My local PC is Debian. The local HDD was formatted NTFS and I had no problem transferring files form the drive to the remote computer. I've now reformatted the drive to exFAT and I'm trying to transfer the files back to the HDD. When I go onto globus.org and select my local PC as the Collection and navigate to `media/user/` I should see the hard drive, but it's not showing up. When I manually type in the location of the drive (`media/user/drive`) I get this error message:

Denied by endpoint, Command Failed: Error (list)
Endpoint: personal-laptop
Server: Globus Connect
Command: MLST /media/user/drive
Message: Fatal FTP Response
---
Details: 500 Command failed : Path not allowed.

Looking at the Globus documentation and FAQ it suggests that this could be a permission problem, but gives no further explanation of how to resolve that. I checked and my user account is able to read/write/view this drive. This is an exFAT drive, which doesn't store permission metadata so it's nonsensical to call this a permissions issue. But I went ahead and tried allowing read/write permissions on the drive:

sudo chmod -R a+rwX media/user/drive/

It still doesn't show up as a directory within the Globus endpoint.

Any suggestions? Is Globus not compatible with exFAT drives?

[Andrew Morris]

Ah JK. I fixed it. You have to go into the GUI and select File > Preferences and add a path.