Transfer Error - GSI XIO driver failed to establish a secure connection

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Bill Conn

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Nov 16, 2023, 8:47:22 PM11/16/23
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I've started a transfer, it's from a personal endpoint to a managed endpoint, it's set to overwrite the destination file, the destination file does already exist, however, I'm getting a transfer error.

Transfer TaskID: f2a8ab46-84cb-11ee-83ad-d5484943e99a

Not sure what's going on, from the error message (below) it looks like a security/key issue?  Is this something up with my managed endpoint?  I poked around the /var/log/globus-connect-server directory and didn't notice anything that seemed pertinent.  Is it a setting on my personal endpoint?  A similar transfer went through yesterday, so maybe it's just a transient error?

Task error message:

Error (transfer)
Endpoint: SDDS - Lawrence (2bb9a73c-a1e3-41a4-bf49-e1b48c1f2c37)
Server: <ip redacted>
File: /home/usd.local/bill.conn/shell-lesson-data.zip
Command: STOR /home/usd.local/bill.conn/shell-lesson-data.zip
Message: Data channel authentication failed
--- 
Details: 500-Command failed. : an I/O operation was cancelled\r\n500-globus_xio: The GSI XIO driver failed to establish a secure connection. The failure occured while posting a handshake read.\r\n500-globus_xio: Operation was canceled\r\n500 End.\r\n

Karl Kornel

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Nov 16, 2023, 9:18:21 PM11/16/23
to Bill Conn, Discuss

Hi Bill,

 

Only thing I can guess is to check—and maybe restart—the gcs_manager_assistant and GridFTP services, which should be running all the time.  The former is in charge of keeping certificates in sync; the latter is GridFTP.  And the reference to GSI (Grid Security) points to something GridFTP-related.

 

If I remember correctly, GridFTP logs in to /var/log/gridftp.log; there may be something there.

 

~ Karl

 

P.S.: By the way, the IP is 206.209.0.1, right?  You can find it by going to the Endpoint’s page on the Globus web site (https://app.globus.org/file-manager/collections/961adf30-4dd8-11ea-b974-0e16720bb42f/overview), and doing a DNS lookup of the FQDN in the Domain field.

 

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